The role :
Guide senior business stakeholders through the Digital Solutions and Business Technology (DSBT) intake process by working with them and various subject matter experts (SMEs) to convert a problem description to a well-articulated business case (including defining the Clear Choice solution and Total Cost of Ownership)
Research technology solutions and continuously expand own’s knowledge in order to support the DSBT intake and solutioning efforts as per assigned customer requests
Define, analyze and interpret complex business needs into clearly articulated business requirements documents, user stories, process models, minimal viable product definition, and other associated deliverables
Actively contribute to project / program / product deliverables (whether in agile or waterfall methodology) and support the execution of design, build, test, training, and roll out
Provide technical advice, guidance and coaching to Business stakeholders and project team members to enable the achievement of team deliverables and objectives
Actively contributing to CoPs that are of interest to you; building your skills in new areas, sharing experiences and deepening thought leadership in your area of expertise
You are :
Customer-centric you define and measure success through the eyes of your internal customers and anticipate, understand and respond to their evolving needs.
Results-oriented you have a demonstrated ability to engage stakeholders in order to conduct diagnosis, analyze findings, generate appropriate options, and build deliverables all while securing their commitment to these solutions.
Able to work independently taking a business request from problem statement through discovery by assembling the right stakeholder and subject matter experts.
Technology savvy you have education and / or experience supporting technology development / implementation efforts.
Analytical you seek to facilitate data-driven decision making, including rolling up your sleeves to collect data, research and build models.
A problem solver Your skills to diagnose challenges and issues, develop innovative business solutions, and assess risks and opportunities that may affect the business have been put to good use.
A project manager you can shift from big-picture to detail effortlessly and use your planning & organizational skills to achieve your objectives in a logical sequence.
You have :
A bachelor’s degree in business, technology or related field
A minimum of 3 years experience in business analysis or a related field
Bonus points, if you have :
Experience working in the Financial Services or Financial Technologies industries
Lean Six Sigma training is an asset
Prosci or similar Organizational Change Management training is an asset
PMI-PBA (Professional in Business Analysis) designation or similar is an asset
PMI-ACP (Agile Certified Practitioner) designation or similar is an asset
The team :
In this role, you will report into Manager, Intake & Business Analysis within the broader Project Management Office (PMO) team as part of Digital Solution and Business Technologies (DSBT) department.