Customer Service Representative Supervisor
ZOOM RENT A CAR
Calgary, CA
1d ago
source : Government of Alberta

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Workers Supervised

Customer service clerk

Specific Skills

  • Co-ordinate, assign and review work
  • Requisition materials and supplies
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • Examine and verify accuracy of work and authorize routine deposits and withdrawals
  • Identify training needs and train workers in job duties and company policies
  • Work Conditions and Physical Capabilities

  • Work under pressure
  • Attention to detail
  • Tight deadlines
  • Personal Suitability

  • Effective interpersonal skills
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Organized
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