Boutiques Sales Associate for Makor Upscale Criuse Line
Seamax International Cruise Ship Employment Services
Ottawa, Ontario, Canada
8d ago

Description :

The Boutique sales Associate is an entry level retail position and you will be successful by presenting a unique retail experience at sea in line with the Company's brand strategy, enhanced with excellent customer service, while achieving or exceeding budgeted financial goals.

Mission :

Be the Consummate Host by presenting a unique retail experience at sea in line with the Company's brand strategy, enhanced with excellent customer service, while achieving or exceeding budgeted financial goals.

Personal Characteristics :

  • Understanding of the foundation of customer service; ability and willingness to excel in delivering outstanding service to our passengers.
  • Motivation to excel in all aspects of job duties and responsibilities.
  • Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
  • Willingness to embrace all Company values and Service Credo and lead by example.
  • Commitment to continuously display and deliver genuine care to our passengers and staff and surprise and delight them throughout their cruise experience.
  • Ability to adapt and adjust to a variety of circumstances.
  • Customer Satisfaction :

  • Always provides a positive first impression to every passenger through a warm, welcoming individual greeting and professional appearance.
  • Reliably recognizes past passengers and thanks them for being with us again.
  • Interacts with every passenger, observing and identifying passengers' preferences and adjusting service accordingly, anticipating passengers’ needs, and engaging in conversation while showing genuine interest at all times.
  • Always responds immediately to any service issues, escalating to a supervisor as appropriate.
  • Nurtures a memorable connection with every passenger by remaining engaged through completion of service.
  • Previous retail experience is required.

    Requirements :

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