Join our team! The TELUS Health Customer Experience team is passionate about delivering best in class customer service. The CE team provides customer service and technical support to primary care practitioners using TELUS Health EMR solutions across Canada.
Engaging our teams is the foundation of our culture and we are proud to invest in the development of our people as our winning strategy for success.
Here’s the impact you’ll make and what we’ll accomplish together!
As a Manager-Customer Service, you’ll support a group of front-line leaders managing teams of technical support analysts as they triage, diagnose, and resolve customer reported Electronic Medical Record issues.
You will enable our customers in the delivery of quality patient care by coaching and mentoring your team to achieve best in class customer service and ticket resolution results.
You're the missing piece of the puzzle
Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.
and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.
Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Disclaimer : In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and / or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.