Manager Inside Sales
PPM 2000 Inc
Toronto, Ontario United Stated
5d ago

Resolverites strive to Aim Big so that our teams can Be Great and as a company, we can Be loved by Customers. We help customers protect what matters by enabling them to take maximum advantage of industry-

leading technical solutions that make the complex simple. We’re growing, both organically and through acquisitions, and we need amazing people to make it happen.

Resolver is excited to be adding Manager of Inside Sales to our growing team. You will play an essential role in achieving our ambitious sales targets through coaching, motivating and mentoring our Sales Development Representatives (SDRs).

You will work cross-functionally with different teams (sales, marketing, and product) to increase sales productivity at each step of the buying process through sales enablement of our team.

Our ideal candidate is a coach and has a deep understanding of sales processes, sales systems and tools, and experience within the SaaS space.


  • Coaches the team in the achievement of sales targets and metrics;
  • Resolves issues with Account Executives or internal stakeholders;
  • Reviews call plans to optimize call activity and quality;
  • Provides outbound campaigns to ensure alignment with product and market strategy;
  • Measures of success include : Team Building and Development (25%)

  • Enables the team to maximize their impact by providing oversight, support, and guidance through coordinating best use of resources,
  • Mentors the team for achievement of personal performance objectives;
  • On-board new team members to maximize time-to-productivity;
  • Measures of success include Strategic Sales Planning (20 %)

  • Collaborates to develop plans that provide the SDR team with innovative strategies and sales tactics to lead them to success;
  • Conducts research through multi-channel sources to stay on-top of prospects for the team and the competitive landscape;
  • Participates in industry forums, chapters, and associations relevant to their target focus.
  • Measures of success include : Forecasting & Documentation (15 %)

  • Partners with Sales Leadership to provide forecasts monthly, quarterly and annually for the SDR team;
  • Documents and analyzes team findings to effectively assess and meet the needs of the business;
  • Works closely with Sales Operations and ensures accuracy of data within the CRM
  • Collaborates with the team to identify and assess gaps to identify potential opportunities
  • Measures of success include : About you :

  • You are a motivator : you help team members work towards their targets through hands-on coaching.
  • You develop, maintain, and strengthen partnerships with others inside or outside the workforce.
  • You have the ability to build customer loyalty by anticipating needs, establishing clear goals, facilitating rapport, and exceeding expectations.
  • You have desire for continuous self-improvement and learning
  • Your Background :

  • SaaS sales experience is a must
  • Demonstrated track record and aptitude for people management
  • Experience with coaching / mentoring that drives performance
  • Inside Sales or use of Marketing Automation tools an asset
  • Passion for solving business problems with technology is a must
  • About Us : Resolver We believe in hard work and having fun while we work. We invest in our people, and we think big.

    About Us : Resolver

  • Great benefits : 100% paid by us for health, dental and vision (for our glass-wearing friends, that’s every 12 months!)
  • Wellness / fitness reimbursement : we care about your health
  • Beverage benefits : coffee / tea / lattes unlimited! How about beer o’clock
  • Vacation : it’s generous we want you to re-charge your batteries.
  • External learning budget : we want you to develop and grow
  • Office fun : our ping-pong, games night, and foodie bake-offs keep it fun!
  • Parental leave : best-in-class top-up for new parents
  • Interested?!

    If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you.

    Click below to get the process rolling.

    We truly appreciate all interest and will happily reply to qualified candidates!

    Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at talent

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