Customer Service Representative
Robert Half International Inc
Vaughan, ON
6d ago

Salaire :

$14.25 to $15.50 per hour

Emplacement : Vaughan, ON

Date de l'affichage : 14 septembre 2018

Catégorie d'emploi : Temporary

Référence du poste : 05230-0010633006

Domaine d'embauche : Administratif

Administratif

Description We're Seeking a Customer Service Representative with Dispatching experience!

OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career.

Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-

paced environment. If you're looking for a short term temporary position in Concord, Ontario, this Customer Service Representative opportunity could be for you!

Major responsibilities :

  • You will likely support business development and client referral goals by actively cross-selling and referring customers
  • Deliver outstanding, friendly customer service in a timely fashion
  • Receive and send written business correspondence
  • Handle incoming telephone calls Qualifications - Proven experience going the extra mile to solve complex customer inquiries via extensive research
  • Comfort and confidence when interacting with internal and external partners and clients / customers
  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent oral and written communication skills
  • A consistently positive approach to your work that is rooted in a businesslike professionalism
  • 1+ years of past relevant experience
  • Customer service and office administrative skills
  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
  • Ability to use multiple computer systems, applications, and utilize search tools to find information
  • Solid understanding of customer service
  • Adeptness in filing
  • CRM experience highly valued
  • Demonstrated knowledge of mail processing
  • Scheduling experience highly preferred
  • Foundational knowledge in sales
  • General familiarity with order entry
  • Good understanding of document control
  • Expense reports experience highly desired
  • Comprehension of pricing
  • Earlier work involving ordering office supplies and equipment
  • Previous experience working with logistics
  • Background working with typing 45 - 60 words per minute
  • Strong familiarity with Microsoft Office
  • Knowledge of data entry
  • Practical knowledge of quality control
  • We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction.

    If this aligns with your experience or career goals, don't hesitate to contact us today OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-

    to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network.

    Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.

    We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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