$14.25 to $15.50 per hour
Emplacement : Vaughan, ON
Date de l'affichage : 14 septembre 2018
Catégorie d'emploi : Temporary
Référence du poste : 05230-0010633006
Domaine d'embauche : Administratif
Description We're Seeking a Customer Service Representative with Dispatching experience!
OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career.
Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-
paced environment. If you're looking for a short term temporary position in Concord, Ontario, this Customer Service Representative opportunity could be for you!
Major responsibilities :
You will likely support business development and client referral goals by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion
Receive and send written business correspondence
Handle incoming telephone calls Qualifications - Proven experience going the extra mile to solve complex customer inquiries via extensive research
Comfort and confidence when interacting with internal and external partners and clients / customers
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent oral and written communication skills
A consistently positive approach to your work that is rooted in a businesslike professionalism
1+ years of past relevant experience
Customer service and office administrative skills
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Ability to use multiple computer systems, applications, and utilize search tools to find information
Solid understanding of customer service
Adeptness in filing
CRM experience highly valued
Demonstrated knowledge of mail processing
Scheduling experience highly preferred
Foundational knowledge in sales
General familiarity with order entry
Good understanding of document control
Expense reports experience highly desired
Comprehension of pricing
Earlier work involving ordering office supplies and equipment
Previous experience working with logistics
Background working with typing 45 - 60 words per minute
Strong familiarity with Microsoft Office
Knowledge of data entry
Practical knowledge of quality control
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction.
If this aligns with your experience or career goals, don't hesitate to contact us today OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-
to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network.
Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.
We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.