Service Administrator
Wajax Corporation
Drummondville, Quebec
2d ago

Position Description EMPOWERED PEOPLE POWERING INDUSTRY Wajax is a leading Canadian industrial products and services provider engaged in the sale and service support of mobile equipment, power systems, and industrial components.

Reflecting a diversified exposure to the Canadian economy, Wajax operates through a network of over 100 branches across Canada, with over 2,500 Wajax team members.

Since 1996, Génératrice Drummond is part of Wajax, a leading distributor of heavy duty engines, transmissions, power generation systems and aftermarket parts and services. Responsibilities :

  • Develop and administer resources and structure to deploy quick and effective service repair quotes to service branch customers.
  • Development of tools and database including business system quote standards, customer quote template development and labour times resource database -
  • Parts look-up process - Respond to customers via telephone, or electronically in a timely and courteous manner; delivers strong internal and external service -

    Develop rollout plan for subsequent service branches Position Requirements Experience Required :

  • 3-5 years related experience in service, parts, supply chain or related sectors is an asset - College Diploma or post-
  • secondary education - Basic knowledge of heavy equipment industry sectors is an asset. - Microsoft Office, including Outlook, Excel, Word and PowerPoint More Than Just a Competitive Salary Going to work should be engaging, stimulating and rewarding, but it should also help you fulfill your needs, and propel your future! This is why Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, and some unique additional "perks.

    Highlights of our programs include :

  • 100% employer paid medical and dental benefits with no waiting period for eligibility - Discounts with the "Big 3" auto manufacturers equivalent to their internal employee pricing -
  • As a national company, you have the opportunity to work where you live, or where you want to live! Wajax is committed to employing a workforce that is representative of the diverse communities across Canada in which we do business.

    As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. Back to top

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