Fraud & Security Representative
IGT Global Solutions Corporation
Toronto, ON, CA
14d ago

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive.

We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.

IGT has over 12,000 employees.

The SPIELO brand represents a complete range of end-to-end gaming products for diverse gaming segments, including distributed government-

sponsored markets, commercial casino markets, and Amusement With Prize (AWP) markets.

Overall Purpose and Objective :

Do you have the ability to work closely with others and are passionate about trouble shooting? Our Toronto location is currently looking to fill a Fraud and Security Represenative position.

The main responsibilities will be to monitor end users activities and implement appropriate policies and procedures for managing risk to minimise fraudulent or illegal activites related to KYC, AML, Credit card fraud and Operation fraud.

This role will also be taking responsibility for implementing and reviewing processes and reports and recovery of losses caused by such activities

Duties and Responsibilities :

Undertaking operational risk management duties primarily focusing on : game play reviews, MLRO duties, credit card fraud and operational fraud

Ensuring key security and risk objectives are met by effective management of company and third party risk tools

Complete a variety of account and payment administration tasks relating to daily finance and client support queries

Managing player accounts including fund transfers, account privileges and payment requests

Responding to and investigation potential chargeback transactions

Processing debit / credit card, bank payment transactions in a timely manner in accordance with the company fraud / risk policy

Ensure that current procedures and verification statues of accounts are followed and are in line with regulations stipulated by FINTRAC and AGCO

Requirements :

Previous experience with online Credit Card fraud and payments industry would be an asset

Previous experience in a gaming or land based Casino environment is considered an asset

Excellent accuracy and attention to detail

Ability to multi-task and self-prioritise to ensure deadlines are met in a timely manner

Ability to understand and prioritize business needs

Excellent communication skills,both written and verbal, with the ability to interact at all levels of the business

Good knowledge of Microsoft Office applications such as; Word, Excel and PowerPoint

  • Knowledge of current laws, regulations, and common practices in the security field
  • The successful incumbent will be required to obtain the AGCO license
  • We thank all applicants for applying; however, only those selected to interview will be contacted.

    An Equal Opportunity Employer

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