Project Analyst
Rogers Communications
Brampton, ON, CA
5d ago

Our Digital & Technology team wakes up every day with one goal in mind to connect Canadians to the people and things that matter most.

Collectively, we’re proud to support 30 million Canadians each month.

  • We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast;
  • build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network.

    As the Digital & Technology team, we are building our tomorrow, today.

    Come play a key role in building the future of innovation in Canada, Let’s make your possible.

    Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity :

    The primary focus of this position is to successfully support and coordinate the implementation planning and execution of a wide variety of Network, IT and Business initiatives on the Rogers Network to support strategic Business plans and Capital Build Programs.

    Responsibilities :

    Assist Project Manager (PM) with Project Planning / Scheduling / Implementation.

    Highlight and escalate any issue early in the stage to allow mitigation in a timely manner.

    Follow-up with stakeholders and PM for problematic / incomplete / not finalized activities planned for following 3 days.

    Assist PM to drive project activities to launch project according to project timeline.

    Assist PM to deliver project within approved budget.

    Assist PM to reflect accurate project updates in JIRA. Includes RAID log with all applicable risks by project.

    Assist PM to create, compile, and issue reports as per requirements.

    Coordinate and manage the Implementation Planning and execution of Project and Operational initiatives on the Wireless, Wireline and IT Networks.

    Handle multiple projects / tasks in a rapidly changing environment and interface effectively with internal / external groups to meet committed delivery dates and service levels.

    Coordinate the administrative tasks associated with the implementation of Technology activities / initiatives on the Wireless, Wireline & IT Networks as well as moves, additions and changes on the associated Elements and platforms.

    Actively work with Vendors to ensure professional services deliverables meet overall Program / Project requirements.

    Provide Technology Capital Investment Program Budget consolidation, analysis, reporting and communication

    Compile and communicate Project / Program Status reports and decks to stakeholders.

    Monitor and track the project milestones to accurately reflect project status.

    Perform risk and conflict assessments and support technical resources with conflict resolution.

    Act as interface towards Operations groups and quantify availability of resources to accommodate Project / Program scheduled activities

    Use multiple tools like JIRA, Remedy, MS Office to manage submission and follow-up of Network Change Tickets and provide timely communications to Project / Program Managers on any inconsistencies, issues, progress, and activities completion

    Coordinate Work Order / Work Tickets implementation with Engineering and Operations groups / primes

    Experience & Education :

    Post-Secondary degree in Engineering, Computer Science, Telecom or related field

    Minimum 3-5 years of work experience, preferably in an ICT environment

    Project Management certification would be an asset

    Previous experience managing network change and implementation

    Strong working knowledge of MS Office suite pivot table, formulas and macros for Excel; PowerPoint, Visio, MS Project, Remedy, SharePoint and Jira experiences would be an asset

    Strong verbal, written and interpersonal communication skills

    Ability to work on multiple projects concurrently and prioritize tasks

    Shift : Day

    Length of Contract : Not Applicable (Regular Position)

    Work Location : 8200 Dixie Road (101), Brampton, ON

    Travel Requirements : None

    Posting Category / Function : Project Management & Engineering

    Requisition ID : 272256

    At Rogers Digital, our team doesn’t shy away from big ideas we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use.

    We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees.

    We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday.

    At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work

    Together, we'll make more possible, and these six shared values guide and define our work :

  • Our people are at the heart of our success
  • Our customers come first. They inspire everything we do
  • We do what’s right, each and every day
  • We believe in the power of new ideas
  • We work as one team, with one vision
  • We give back to our communities and protect our environment
  • Posting Notes : Digital & Technology

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