Consultant, L&D Systems & Technologies
Intact
Toronto, Ontario, Canada
4d ago

Your Job

We’re looking for a to join our Consultant, L&D Systems & Technologies growing team!

Reporting to the Director, Learning and Development Center of Expertise, the Consultant, L&D Systems and Technologies helps implement the learning strategy and is responsible for managing technological resources for learning projects and rollouts.

The Consultant administers the LMS and other integrated tools and has the expertise to understand learning-related issues.

The Consultant works closely with the national Learning Center of Expertise’s learning and E-Learning consultants.

Location : Anywhere in Canada

Here are a few ways you'll make a difference :

Supplier management and relations

  • Participate in identifying, selecting and negotiating with external suppliers to source technological learning products or solutions, including developing business proposals.
  • Manage supplier relationships and collaborate to find solutions and good practices for challenges encountered by the learning teams.
  • Escalate supplier tickets when problems arise and track their resolution.
  • LMS and systems management

  • Ensure the development, implementation and maintenance of technological L&D solutions.
  • Supervise reporting on usage of the LMS, learning platforms and other L&D initiatives.
  • Work with the IT team on implementing systems and improving and developing tools.
  • Develop and distribute fast and effective learning content on LMS and other learning platform upgrades.
  • Technical assistance

  • Provide LMS and learning platform assistance to the learning teams, including access management.
  • Solve technical issues, investigate and identify solutions to complex situations in systems related to the LMS or other learning platforms.
  • Work closely with the business units and coordinate collaboration during implementation or system upgrades of the LMS or other learning platforms.
  • Your Skills

  • Master’s degree in educational technology, bachelor’s degree in information technology or related experience
  • Knowledge of SharePoint and other Microsoft O365 collaboration tools
  • Basic knowledge of SCORM, HTML, Javascript, API, UX / UI, audio, video, compression methods, file types and formats
  • Extensive knowledge of LMS management and administration
  • Basic knowledge of IT architecture principles
  • Basic knowledge of eLearning design tools (Articulate, Captivate, etc.)
  • Bilingualism an asset
  • Basic knowledge of learning and adult learning principles an asset
  • Basic knowledge of Adobe Creative Cloud Suite (Photoshop, Illustrator, Premiere, InDesign, After Effects, etc.) an asset
  • Skills :

  • Self-learner, curious, resourceful and organized
  • Strong skills in solving complex problems within tight deadlines
  • Excellent soft skills and strong customer service orientation
  • Able to manage multiple projects simultaneously and within a team
  • Here are a few reasons why others have joined our team :

  • An award-winning, inspiring workplace that supports its people and recognizes great work
  • Stimulating, challenging projects and development opportunities to help you grow your skills and career
  • Flexibility in how and where you work
  • A comprehensive financial rewards program that recognizes your success
  • An extensive, flexible benefits package
  • An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
  • A casual dress for your day’ culture that encourages you to be yourself
  • A $350 annual wellness account that promotes an active lifestyle
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