Housekeeping Room Attendant
Sandman Hotel Group
Princeton, BC, CAN
5d ago

JOB REQUIREMENTS :

  • No education or experience required, we will train one on one
  • Ability to follow instruction
  • Good communication skills are an asset
  • Workplace Hazardous Materials Information System (WHMIS) is an asset
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Professional appearance and manners
  • DUTIES :

  • Clean rooms according to Sandman Hotels standards
  • Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
  • Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
  • Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor / Manager at the end of the shift
  • Ensures all maintenance and safety hazards are promptly reported to the Supervisor / Manager to minimize hazard risk
  • Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
  • Reports any unusual or suspicious persons / activities happening in the area of security to the manager
  • Reports any maintenance issues including burned out light bulbs
  • Check under bed, drawers, and closet for left behind articles and or trash
  • Cleans sink and fixtures and restock all terry, soap, glasses, comment cards, coffee and other amenities
  • Clean coffee pots when needed, - ensures pots are plugged in
  • Arrange furniture following use by guests
  • Ensure security of guest rooms and privacy of guests
  • Perform Laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift.
  • Remove laundry from dryers and fold immediately to prevent wrinkling.
  • Stock linen supply room with clean linens for use for next day.
  • Laundry to include : bed linens, blankets, Duvets / Comforters, towels & face cloths, and restaurant table linens. At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs.
  • Small mending repairs required as needed.
  • Perform Houseperson duties if required.
  • APPLICABLE SKILLS :

  • Excellent customer relations.
  • Must have time-management skills.
  • Adaptable to change and be able to handle multiple priorities under pressure.
  • Eager and focused to exceed guest expectations.
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