Seasons Retirement Communities is seeking a motivated, hard-working individual to fill the role of Resident and Guest Attendant, Memory Care.
The successful candidate will be responsible for providing Care and Lifestyle services to residents while participating as a member of the Resident & Guest Attendant Team.
The successful candidate will be responsible for areas including :
Assists and attends to care needs of the residents, including administration of medications as required
Assist with the development and implementation of programs and services that meet the psychosocial, physical, intellectual and spiritual needs of all residents
Assist with the development and preparation of communication tools (newsletters, posters, notices, calendars, etc.) designed to provide information regarding current and future activities and special events
Coordinate and provide prompt and timely delivery and pick-up of residents to appointments or other destinations as required in the Seasons Shuttle van
Sets and strips tables and serves food / beverages in accordance with established policies and procedures and all applicable regulations
Maintains work and storage areas in a clean, safe and sanitary manner
Participates as a member of the work team and provides support to the other members of the Resident and Guest Attendant team
Observes and adheres to all policies and procedures, work standards and safety regulations
Assists and attends to special needs of the residents as required
Operates and cleans equipment, furniture and cleans and maintains all areas related to residents as per work routines
Monitor and report resident participation of trips and activities
Inform Management of residents’ concerns and issues in a timely and effective manner
Create a safe, pleasant, creative and non-threatening recreational environment
Is aware of employee’s and supervisor’s responsibilities and follows all health and safety policies and procedures
All other duties as assigned or consistent with work routines and job descriptions
Qualifications or Skill Required :
Must be able to read and communicate effectively
Must be able to follow written and verbal instructions
Demonstrated empathy and understanding of the needs of seniors
Effective interpersonal relationship and conflict resolution skills
Creative / Lateral thinker
Ability to organize work and work under strict time constraints
Must have a high standard of hygiene and cleanliness
Must be able to operate related equipment
Must be able to respond to emergency situations
Must have current CPR & First Aid certification
Must have class G Driver's license with clear driver's abstract
In addition, the successful candidate will be required to project the appropriate image and focus on customer service in their dealings with residents, families and guests.
Successful completion of secondary school or equivalent is required. Experience on a memory / dementia care setting preferred.