Account Onboarding Administrator
Toronto, Canada
6d ago


The Account Onboarding Administrator is responsible for the processing of all incoming documentation, responding to client inquiries and making any necessary administrative changes and updates to a client profile.

This role will also be responsible for approving new individual / business accounts and adjusting deposit thresholds.

Responsibilities :

  • Review and verify all incoming documents
  • Accurately process and enter highly sensitive client information into system
  • Maintain a well-developed knowledge of Compliance and Regulatory requirements across all OANDA Divisions
  • Responsible for processing administrative requests and updating account details as required
  • Ensuring documentation submitted corresponds and pertains to the appropriate account and client
  • Correspond with clients in a professional and courteous manner with regards to documents, status of accounts etc. Protecting the confidentiality of client information
  • Approving new Canadian accounts (Individual / Corporate)
  • Adjusting clients risk tolerances
  • Qualifications :

  • 1 to 2 years of work experience, preferably in an administrative role
  • Computer proficient
  • Quick and accurate data entry skills
  • Excellent communication skills (phone / email)
  • Understanding of the forex market and currency trading.
  • Series 3 completion
  • Series 34 completion
  • Futures licensing course (FLC) completion
  • Canadian Commodity Supervisors Exam (CCSE) completion
  • Derivates Fundamental Course) (DFC)
  • Skills & Behaviours :

  • Ability to work independently with minimal supervision
  • Quick and accurate data entry skills
  • Team Player
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