Maintenance Technician
Homeward Trust Edmonton
Edmonton, Alberta, Canada
14d ago

About Homeward Trust Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton.

Our efforts are guided by community need and priorities as outlined in A Place to Call Home : Edmonton’s Updated Plan to Prevent and End Homelessness.

Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people who believe ending homelessness is possible.

Homeward Trust coordinates and provides resources for local efforts that address homelessness and its impacts on individuals, families, and communities.

We work with agencies, neighbourhoods, mainstream systems, community members, and all orders of government in pursuit of this singular objective, grounded in the belief that we can and will end homelessness in Edmonton.

Homeward Trust is proud that our community is recognized both nationally and internationally as a leader in this work. Homeward Trust embraces the Housing First philosophy.

This philosophy follows the principles of finding housing accommodations first and then establishing the supports required by the client to remain in a home.

Homeward Trust Edmonton’s programs involve housing (such as capital project funding, property management and sourcing access to new or existing units for client use) and supportive services to individuals in or seeking access to housing programs.

Position Summary The Maintenance Technician is responsible for providing general maintenance, repair and upkeep of occupied and vacant residential properties, buildings and land that are owned, managed or administered by Homeward Trust Edmonton.

Our housing portfolio includes over 25 buildings (primarily residential or apartment units) that are directly owned or managed in partnership with other stakeholders, with 70 units of designated Indigenous housing requiring both tenant and property management.

This position reports directly to the Property Manager, and is one of two Maintenance Technicians on staff. This is a mobile role requiring self-

management, initiative, independence of action, and personal accountability, as the majority of duties are conducted off-

site and at multiple locations. Duties & Responsibilities : As assigned by the Property Manager, plan, coordinate and complete repairs / maintenance and improvements for all buildings, fixtures, appliances, equipment and other general upkeep on a timely basis to ensure tenant satisfaction and safety Complete minor suite renovations or upgrade work including painting, general carpentry, plumbing and light fixture upgrades.

This includes troubleshooting and performing minor repairs on appliances, plumbing / electrical systems Complete general maintenance to building exteriors, parking areas and common areas General landscaping, mowing, hedge trimming, shovel sidewalks and common walkways.

This may include picking up trash, sweeping curb and dumpster areas and maintaining landscaping beds and other areas. Conduct Preventative Maintenance inspections and reporting If required, assist in monitoring all work being performed by outside contractors.

Responsible for 24-hour emergency maintenance service as scheduled. Must carry cell phone as required for on-call maintenance.

Responsible for alerting the Property Manager of any unusual occurrence and / or damage that have taken place or that may occur in residential units.

Complete make-ready process of vacant apartments as directed by the Property Manager. Complete invoice, expense and mileage reimbursement on a monthly basis Maintain a professional courteous manner with all residents, vendors, contractors, and fellow employees.

Ensure work is conducted in compliance with OHS legislation and regulations. Ensure compliance of all work related activities in a fair, ethical, and consistent manner.

Other duties as may be required Education & Experience : Minimum High School diploma or equivalent combination of experience and education with technical related courses in trades (carpentry, electrical, plumbing etc.

Minimum 4 years of experience in residential repair, renovations and maintenance WHMIS, First Aid and related safety tickets are required Experience in dealing with tenants, contractors and related stakeholders.

Experience in working within Indigenous communities, human services, not for profit organizations and working with disadvantaged individuals is an asset.

Preference will be given to qualified Indigenous applicants. Skills, Abilities & Knowledge : Thorough knowledge and understanding of maintenance systems and equipment Able to safely operate a variety of power and non-

power tools General construction, plumbing and electrical knowledge Safely operate landscaping equipment such as lawnmower, trimmers, hedgers, etc.

Able to maneuver up to 70 kg with proper equipment Able to spend up to eight hours walking, standing, climbing, crouching, lifting and bending Knowledge of legislation pertaining to residential tenancies, building operating systems & maintenance, and health and safety regulations.

Ability to work independently while managing multiple projects / priorities. Self-motivated with strong initiative and pride in work.

  • Ability to obtain information and identify key issues to effectively analyze situations, problem solve and make decisions Demonstrated attention to detail;
  • accomplishing tasks by considering all areas involved and showing concern for all aspects of the job Able to build relationships with others (tenants, colleagues, contractors and vendors) in order to achieve results and a reputation for delivering exceptional customer service Strong verbal and written communication skills, which foster openness and active listening.

    Able to deal with difficult situations, and manage conflict. Able to multi-task and prioritize work Computer and technology proficiency in Windows, Word, Excel and Outlook software Flexible for occasional hours of work on evenings or weekends as required for emergency maintenance.

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