Men's Fragrances (Virtual Advisor)
Hudson’s Bay
toronto, ontario, canada
3d ago

job description

What This Position is All About You are a friendly, customer-focused individual who understands the importance of always being ready to serve the customer.

You are a team player who has earned the respect of your peers through commitment, partnership and effective communication.

You organize and prioritize your workload in a way that always puts the customer first and delivers the operational standards that are required.

In a dynamic fast-paced environment you are self-motivated, adaptable and decisive ensuring the best outcome for the customer and the business. Who You Are :

  • Acts withcustomers in mind, great networking and relationship management.
  • Puts the needs of internal and external customers first. Seeks customer information when improving products and services.
  • Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others
  • Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective.
  • You Also Have :

  • Knowledge of skin / body care treatments with 2-5 years of work experience in Cosmetics
  • Certified Make-up Artist
  • Must have experience in a commission and clientele selling environment
  • Full flexibility with schedule (including evenings and weekends)
  • As The Counter Manager of Cosmetics, You Will :

  • Analyze business metrics to develop action plans that address opportunities and positively impact the business
  • Build your client base through the Preferred Customer Program
  • Observe staff on the selling floor and their interaction with customers, co-workers and overall customer service level
  • Achieve daily / weekly / monthly sales goals based on the department's goal and are expected to track their sales
  • Deliver World-class service through client communication, product knowledge, fashion direction and solution-based selling at the highest-level
  • Work with Vendor Partners to maximize sales opportunities through suggestive selling, store events / seminars and wardrobe clients
  • How Often You May Travel :

    Your Life and Career at HBC :

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work / life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount
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