Security Operations and Resource Specialist
Montreal, Quebec, CA
6d ago

Join our team and what we'll accomplish together

As a member of a diverse, high-performing team in the TELUS Cyber Defense Center (CDC) you will be part of a growing national Security team that supports our managed security services customers and TELUS.

You will be the Security Operations & Response Specialist supporting Security contracts within the Chief Security Office at TELUS.

Engaging with the Cyber Defense Center SOC team, SORS will provide / receive information on Incidents, issues, alerts and requests for information for security SORS will be responsible for the delivery of Security contract obligations and ensure rapid response in the event of a security incident.

In this exciting customer facing role, you will be constantly learning, growing and getting your hands on the newest technologies in fast-paced and complex environments.

We hope you’ll enjoy being a valued member of Canada’s Top 100 Employer (2022) with a world-leading culture featuring extensive community-giving initiatives, a flexible work environment including remote work, and award-winning opportunities for career development.

What you’ll do

Experience across several domains of security (incident response, forensics, security assessments, threat landscape)

  • 5+ years’ experience within the Security Industry
  • Assessing, prioritizing and escalating Security Incidents
  • Performing network and digital forensics
  • Determining the root cause of Security Incidents
  • Performing threat and risk assessments, penetration testing and vulnerability assessments
  • Analyzing vulnerability scan results
  • Creating vulnerability assessment and mitigation reports
  • Performing security configuration changes
  • Analyzing the threat landscape
  • What you bring

  • Responding to RFP queries, assist with pre-sales activities such as project scoping and proposal support as required
  • Reviewing master service agreements and security requirements for contracts
  • Create detailed, professional responses to customer and audit queries both in written and verbal formats
  • Collaborate with other Security Consultants and Subject Matter Experts across TELUS to maintain relevant processes and procedures
  • Manage and further develop scope of reporting of activities into compelling monthly reports and metrics
  • Analyze complex problems; develop and deploy conceptual and creative solutions
  • Work on multiple projects concurrently, manage time effectively, and require minimal supervision in the execution of assigned tasks
  • Primary Contact for Security - in depth knowledge of customer solutions (WAN) and Security solutions.
  • Coordinate security incident response - Assess, prioritize and escalate security incidents, partnering with the TELUS Security Incident and Response Team (TSIRT).
  • Network and Digital Forensics - Collaborating with extended security teams, will perform network and digital forensics to determine root cause of security incidents.
  • Assess security - Partnering with the Security teams, perform threat and risk assessments, penetration testing and vulnerability assessments, analyze results and creation of reports.
  • Escalate when necessary.

  • Maintain Security - Working with other TELUS teams ( Security Manager, BCX, Platform, outcomes) participate in security meetings and perform security changes.
  • Threat Landscape - SORS will analyze the threat landscape and develop threat assessment and mitigation reports.
  • With an ability to obtain Canadian Government Secret Security Clearance (or currently in possession of one)
  • Bachelor’s degree (or diploma) and / or professional designation specializing in computer science and security.
  • Great-to-haves

  • Bi-lingual (French-English)
  • Previous SIEM experience (LogRhythm, Splunk, Azure Sentinel)
  • Previous experience with automation and / or SOAR technologies
  • Experience with GCP, Azure or AWS Cloud Platforms
  • CISSP and CCSP
  • Experience in a managed security services (MSS) environment
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