Desjardins values diversity and equity in the workforce and is committed to meeting the needs of people with disabilities by adapting the recruitment process, as needed.
Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.
NV-07You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.
You help analyze member-client needs and develop and implement personalized solutions. You ensure member-client satisfaction and service quality in accordance with the organization’s standards and procedures.
Interpersonal savvy is therefore essential.
General Information on the Position
The person in this position is responsible for a dedicated territory and the related objectives
Handle groups greater than 50 employees
Support assigned clients in terms of managing and administrating group insurance plans
Establish and maintain client relationships by identifying current tor potential needs and promoting client retention
Advise various partners, stakeholders or clients with regards to the products, services or solutions offered and ensure their satisfaction
Analyze and respond to clients needs, process requests and ensure required follow ups
Analyze and respond to clients with regards to products and solutions offered
Collect, organize and analyze information when adding or modifying plans.
Other working conditions
Have a valid driver's license and access to a vehicle for travel
Work place : Currently regular telework because of the pandemic. Position located in Toronto. The work arrangement for the position is hybrid work #LI-Hybrid
Number of job available : 1
College diploma in a related field
A minimum of three years of relevant experience, including two years of Group Insurance
Experience handling large groups with 50+ members
Experience with hospitals or public sector (an asset)
Please note that other combinations of qualifications and relevant experience may be considered
GBA / CEBS (an asset)
Knowledge of distribution network
Desjardins Cross-sector skills
Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job
Drive results, Interpersonal Savvy
95 St-Clair Avenue West Toronto
Member / client sales and service (FG)