Technology Consultant - Storage and Backup Management
TELUS International
Toronto, ON, CA
25d ago

Description

Ready to create innovative solutions and best practices?

Join our team!

As a member of our Corporate Data Infrastructure Operations team, the Technology Consultant plays a critical and important role in the day to day operational support of TELUS existing Backup and Storage infrastructure supporting the Business within a 24x7 environment.

The Technology Consultant is responsible for the implementation of new infrastructure and maintaining the existing footprint.

As a team member, you will provide expertise of Industry best practice as it plays an important role in driving the direction of new storage and data management technologies.

Here’s the impact you’ll make and what we’ll accomplish together!

You’re a strategic and forward thinker who is willing to take on any technical challenges and believes in achieving excellence.

Here's how You will :

  • Manage the Problem Management Queue to closure
  • Plan and Implement Changes as required under the ITIL framework
  • Provide recommendation for Backup and Storage Architecture
  • Implement Backup, Storage and SAN Monitoring best practices and maintain capacity management methodologies
  • Deliver day to day operational and administration support for Storage and Backup Infrastructure
  • Manage relationship with internal clients and external vendors
  • Perform mentoring to Onshore and Offshore Staff
  • Qualifications

    You're the missing piece of the puzzle

    With a Customer First Focus, you have :

  • A University degree in Computer Science or Information Systems or equivalent
  • 5+ years of hands on experience with administration and Management of backup
  • and Storage Infrastructure i.e. Dell EMC, NetApp and Hitachi
  • Experience troubleshooting OS, hardware, network, storage, SAN, and Backup application problems
  • Working experience in large, complex multi-vendor environments
  • Proficiency in handling multiple tasks efficiently and work on a wide range of systems
  • Worked with cross-functional and geographically diverse team members
  • Great-to-haves :

  • Certifications in one of the following areas will be an asset : NetApp, Brocade, EMC, Hitachi
  • Knowledge of Oracle backup appliance (ZFS)
  • Project Coordination skills
  • Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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