Seasonal Luxury Sales Associate
Hudson's Bay Company
Canada
8d ago

Who We Are :

HBC is a diversified global retailer, focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings.

Founded in 1670, HBC is the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.

Our leading banners across North America and Europe include Hudson’s Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium’s only department store group Galeria INNO.

We have significant investments in real estate joint ventures. HBC has partnered with Simon Property Group Inc. in the HBC Global Properties Joint Venture, which owns properties in the United States and Germany.

In Canada, HBC has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.

A truly global corporate citizen, HBC is committed to responsible business practices to bring about positive change, and we work hard to shape a sustainable future for people and the planet.

Our philanthropic initiatives help create healthy families, strong communities, and sport excellence in the cities and countries in which we operate around the world, while striving to create innovative programs and resources that provide flexibility for work-

life balance in order to maintain a positive working environment

What This Position Is All About :

Under direction from the Selling Manager, the Style Advisor is a fashion authority who is responsible for driving sales through outstanding customer service and through the development of deep relationships with their clients.

They leverage their broad knowledge of trends to meet their clients’ total wardrobing needs and demonstrate a get product from anywhere mentality to service their clients and drive loyalty.

The Style Advisor is focused on strategically marketing themselves and growing their business through various platforms that include clienteling technology, social media, referrals and networking.

They strengthen their client relationships through targeted communication of personalized recommendations of new product and in-

store experiences that will increase client engagement

Who You Are :

  • You get things done by engaging in high level teamwork and flexing your interpersonal skills
  • You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.
  • A natural problem-solver, who is also intuitively analytical and creative
  • You Also Have :

  • High school graduate or equivalent
  • 2+ years of sales experience preferably in a customer focused environment. Consistent sales performance with demonstrated results in achieving and exceeding sales quota required.
  • Ability to work effectively using available technology such as electronic register and clienteling systems, CBT terminals, etc
  • Required to work a flexible schedule based on business needs that includes, evenings, weekends and holidays.
  • As The Seasonal Style Advisor, You Will :

  • CLIENT DEVELOPMENT
  • Establishes deep relationships with clients and drives repeat business to achieve sales goals and event goals
  • Consistently delivers memorable shopping experiences to all clients; plans client appointments to maximize results
  • Maximizes every appointment with a client to address their fashion needs and those of the client's family
  • Informs clients of in-store events to enhance their experience of Saks and increase engagement
  • Skilled at diagnosing client spend and identifying opportunities to increase engagement and wallet share
  • Seeks to increase new client acquisition by leveraging various marketing tools such as ccA+, social media platforms, referrals and networking
  • Focused on building personal brand as a fashion authority through proactive marketing and outreach
  • Leverages social media platform to promote themselves as a fashion influencer and broaden connections beyond client base
  • Skilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisition
  • Uses ccA+ clienteling tool to stay connected with the client and make targeted recommends based on shopping history and preferences
  • Proactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferences
  • Uses technology to deliver 24 / 7 service
  • Use their on-trend style to promote themselves as a fashion authority and enhance client’s confidence in their wardrobing skills
  • Has a strong understanding of current and immerging trends in fashion
  • Possesses broad range of product knowledge across all merchandise categories in the store
  • Takes initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
  • Utilizes internal resources such as technology and vendor led product knowledge sessions to stay on top of trends
  • Demonstrates the ability to address a client's total wardrobe needs across all categories of merchandise
  • Displays a level of comfort pushing a client's fashion boundaries
  • Model all Saks Fifth Avenue Service Principles to both the internal and external customer. Focus all efforts on providing an exceptional experience to drive loyalty.
  • Educate clients on store services to ensure they are able to enjoy all Saks has to offer
  • Plan all customer appointments to enhance the shopping experience and maximize the results.
  • Exceed the customer’s expectations in addressing their needs and always put the customer first when resolving issues
  • ON-TREND SELLERS
  • Use their on-trend style to promote themselves as a fashion authority and enhance client’s confidence in their wardrobing skills
  • Has a strong understanding of current and immerging trends in fashion
  • Possesses broad range of product knowledge across all merchandise categories in the store
  • Takes initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
  • Utilizes internal resources such as technology and vendor led product knowledge sessions to stay on top of trends
  • Demonstrates the ability to address a client's total wardrobe needs across all categories of merchandise
  • Displays a level of comfort pushing a client's fashion boundaries
  • CUSTOMER EXPERIENCE
  • Model all Saks Fifth Avenue Service Principles to both the internal and external customer. Focus all efforts on providing an exceptional experience to drive loyalty.
  • Educate clients on store services to ensure they are able to enjoy all Saks has to offer
  • Plan all customer appointments to enhance the shopping experience and maximize the results.
  • Exceed the customer’s expectations in addressing their needs and always put the customer first when resolving issues
  • Your Life and Career at HBC :

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work / life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount
  • Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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