Director, PRESTO Programs
Toronto, ON, CA
2d ago

What will I be doing?

  • Build and lead a new program management capability across PRESTO
  • Collaborate across the organization to establish and own a consolidated roadmap, schedule, and milestone plan to deliver the PRESTO product and technology strategy
  • Lead and develop a team of Program Managers with a blend of business focus, technical leadership, project management skills, financial control, and great communication and change management.
  • Build and motivate program teams with a blend of internal and external resources including product owners, architects, developers, quality assurance, client management and customer experience teams to align objectives, facilitate design, implement plans, and ultimately deliver high-quality products
  • Provide leadership to facilitate the initiation of programs required to drive PRESTO’s business strategy, working closely with business and technology teams to balance competing needs, and working within broader PRESTO, Metrolinx, and provincial investment governance processes
  • Take a leading role in defining the right blend of agile and waterfall methodologies to deliver new products and capabilities effectively to market, and manage an effective release planning and management process
  • Be an expert in collaboration and facilitation, building relationships and engaging across the PRESTO and Metrolinx organization to involve the right resources and stakeholders to ensure program success
  • Identify and direct the use of third-party resources on programs, maintaining effective relationships to get the most out of suppliers and delivery partners
  • Manage costs and staffing plans across the program portfolio and make recommendations to senior leadership on how to reprioritize / optimize the portfolio, supporting business-based investment decisions
  • Provide leadership and oversight to implement effective program governance aligned to corporate and provincial requirements
  • Ensure timely and complete communication and consultation with all stakeholders for PRESTO Programs, within PRESTO and within Metrolinx, the Transit Agencies and the public.
  • Ensure compliance with Metrolinx’s procurement and contract management policies, processes and procedures
  • Direct and provide oversight to the analysis of program risk making recommendation for improvements to program risk profile, providing leadership visibility
  • Keep executives and stakeholders informed of progress with high quality reporting and escalation procedures
  • What skills and qualifications do I need?

  • Completion of a degree Information Systems, Computer Science, Engineering, or a related discipline or a combination of education, training and experience deemed equivalent
  • Minimum 10 years’ progressive related experience as a seasoned project and program management professional and management and leadership experience
  • Strong knowledge and experience in payment technology, digital products and channels, or transit ticketing delivery
  • Demonstrated experience bringing new capabilities to market, improving operations, and driving change management.
  • Knowledge of senior management and corporate administration requirements
  • ITIL Foundations, PMP are preferred
  • Familiarity with relevant legislation is an asset
  • Expertise in the areas of strategy, planning and financial management required
  • Strong business leadership, technology acumen, and an ability to influence at all levels.
  • High degree of independent leadership, critical thinking, communication, accountability, analytical and teamwork skills
  • The ability to thrive in fast-paced environments while being flexible and able to handle rapidly changing scenarios; someone who sees ambiguity’ as an opportunity rather than a hurdle
  • Ability to develop business cases and proposals
  • Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint, etc.)
  • Accommodation :

    Accommodation will be provided throughout the hiring process, as required. Applicants must make their needs known in advance.

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