Senior Engineer – Mission Critical Sites – Tier 3 Support
Calgary, AB, CA
6d ago

Join our team

As a member of the MCE standards team, you will support infrastructure (power and cooling) projects by providing technical support and expertise.

In an emergency situation, you will lead the post disaster root cause analysis and discovery assessment. You will be an invaluable expert and point of knowledge for mission critical environments.

Here’s the impact you’ll make and what we’ll accomplish together

  • Capital Projects Support Role : You will review technical design drawings for constructability’ ensuring no outage risk to building infrastructure You will assess implementation risk and develop methods of procedures (MOP) You will ensure risk mitigation plans are place for all major power and HVAC related work You will lead the review of plans and coordinate impacted stakeholder reviews / approvals During construction, you will attend all high risk or complex after hour project change windows and help to ensure MOP’s are implemented successfully
  • Emergencies / Failures : You will be the single point of contact for complex power and HVAC-related failures or outages, and / or complex site emergencies at your assigned sites You will lead a team to triage the problem and engage the right internal / external experts for assistance You will help to develop recovery plans post emergency situation You will communicate plans with managers, directors, and VPs
  • Technical Building Expertise : You are an expert in building infrastructure such as AC Power and HVAC You will provide technical expertise on complex building infrastructure related changes including (a) new equipment installations, (b) existing equipment replacements, and (c) infrastructure transformation initiatives such as new technology introductions, space refresh, and modernization plans You will lead the development of building and equipment standard operating procedure (SOP) and emergency operating procedures (EOP), and identify any gaps or further development opportunities You will lead a team of your peers to conduct building risk assessments and work together to help close any risk or reliability issues You will work very closely with TELUS planning, standards, project management, and operations team (building, power, and network ops) to prioritize and implement building reliability and resiliency improvement opportunities You will help to develop a building technical documents repository
  • Here’s how

  • You have a good to expert level of understanding of AC power including operations, distribution, transformation, switching, and terminations, as well as protective devices such as breakers and surge suppression, and grounding
  • You must have a good to expert level of understanding of HVAC systems including operations, distribution, transformation, as well critical or key cooling equipment
  • You must be able to read and analyze Mechanical and Electrical Drawings
  • Qualifications

    You’re the missing piece of the puzzle

  • You have 5-10 years of experience working directly on AC power or HVAC systems, with good knowledge of operation & installation of Commercial HVAC and AC power systems (i.
  • e. equipment and distribution)

  • You have a university degree in mechanical or electrical engineering
  • You are professional engineer or qualify to become a Licensed Professional Engineer (or eligible) preferred
  • You are a CET technician, with 10-15 years extensive related AC power or HVAC experience will be considered
  • Demonstrated strong leadership in high-stress crisis situations takes full command of the situation and able to maintain calm and pragmatic approach to lead issue containment, triage and resolution
  • Strong situational analysis related to developing and implementing recovery plans on short notice
  • Must be able to read and interpret single line drawings for both Power and HVAC, in a Telecom, Communications or 24 / 7 Mission Critical facility
  • Project management skills directly related to installation and / or retrofit scenarios in a telecom / communications environment
  • Clear and articulate communicator capable of delivering concise directions and instructions during stressed emergency situations
  • Comfortable and effective communicating with all levels of management, including SVP / EVP
  • Passionate with a can-do attitude
  • Great-to-haves

  • Experience working and communicating directly with power and HVAC trades strong / robust trade networks
  • Experience with leading / managing operations & maintenance of AC power systems
  • Hands-on experience leading containment and recovery of power equipment or system failures and outages in a live-traffic environment
  • End-to-end delivery experience with facilities infrastructure projects / programs (i.e. AC / DC power, space, HVAC) planning, design, builds
  • Working knowledge of, or experience in telecom / communications sites - traditional CO / MSO (central office) and / or IDC (data centre)
  • Uptime accredited tier designer or operator
  • Who is TELUS?

    We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion?

    At TELUS, you create future friendly® possibilities.

    At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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