At Lowe’s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service more than 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated associates to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization.
Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So if you’re looking to do what you love, and to grow and evolve within our family one of the best employers in Canada according to a recent Forbes survey we could be perfect for each other.
Our expectations :
The primary function of the Sales Specialist, Windows and Walls is to serve as the store expert on windows and walls by providing detailed product information to both customers and other Lowe's Canada associates.
Your role :
Conduct sales activities and build relationships with customers including promoting and recommending products or services that match customer needs, informing customers on pricing, options, or status on pending orders, and keeping shelves stocked with adequate inventory to support sales
Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
Provide excellent customer service through the daily execution of Lowe’s Canada customer service programs, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
Operate store equipment
Support other departments as needed
Maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks
Complete all other duties as assigned
The qualifications we are looking for :
High school diploma or equivalent
At least 1 year of experience entering and submitting customer sales orders, including special orders
At least 2 years of experience identifying and selling products based on customer needs or plans
At least 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business
At least 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs
At least 1 year of experience promoting product-related services and plans such as installations, deliveries, credit financing, or extended protection plans
At least 2 years of experience in a sales environment with required sales goals or metrics
At least 1 year of experience selling window treatments
Ability to lift up to 40 pounds daily without assistance
Your benefits of working for Lowe’s Canada :
An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits : insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A company discount on store merchandise
A student incentive program
And much more!