Account Supervisor
McCann Worldgroup
Calgary, Alberta, Canada
16d ago

Summary :

As the on the business, you will be the main client contact on the brands assigned, providing our financial client with strategic integrated marketing solutions.

With a primary specialty in direct and data marketing, this role also requires you to manage an internal integrated communications team.

Responsibilities :

  • Ensure that the Agency’s work is a reflection of our integrated expertise and that input and contribution from the integrated team has been sought out
  • Ensure Client work is executed to the highest level of quality on time and on budget. Review all materials prior to Client review
  • Partner with creative leads to develop breakthrough work and ensure creative excellence and prepare Client for creative work.
  • Responsible for personally briefing integrated creative resources and overseeing creative development process with creative leads.
  • Gatekeeper for creative from all channels, ensuring it is on brand and on strategy
  • Provide council to team and Client on communication projects
  • Take an active role in the Clients business, anticipating Client needs and ensure sufficient resources in place to effectively manage those needs
  • Nourish and safeguard the Client relationship, maintaining contact and building rapport with various departments
  • Build Client’s confidence by knowing the objective and status of every Client related activity, even those that have been delegated.
  • Stay abreast of Client results. If objectives are not being met, find out why and initiate appropriate action.
  • Resolve internal team issues as they are identified and utilize the support of the leadership team as needed
  • Challenge the status quo for the best results for the agency and the client
  • Mentor junior staff to develop strong succession planning
  • It is an asset to have knowledge of the agricultural industry in particular Crop Protection. If not, must develop a strong understanding of the industry over time.
  • Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities.

  • Assist with building a positive agency culture
  • Required Skills :

  • Minimum of 3-6 years’ experience in a client service role in an agency with a focus on mass, digital and social advertising
  • Passion for the business
  • Agriculture or Crop Protection category experience a strong desired
  • Solid understanding of the creative and production process
  • Strong client service orientation and attention to detail
  • Ability to write and communicate effectively
  • Project management skills, demonstrated ability to multi-task and set priorities
  • Continually drive for results and highest quality standards
  • Highly developed interpersonal and communication skills
  • Superior organizational and time management skills with a strong attention to detail
  • Category experience a strong asset
  • Ability to design and deliver presentations
  • Proficient in MS office
  • Post-secondary education in marketing / advertising an asset
  • If you are a qualified, passionate Account Supervisor, we would love to hear from you. McCann Canada offers amazing opportunities, great compensation packages with excellent benefits and employee perks program.

    We truly appreciate everyone’s interest but only those selected for an interview will be contacted. We offer a competitive compensation package with enviable benefits and an extensive employee perks program.

    McCann Canada embraces the diversity of all people, including those with disabilities, and aims to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported.

    If you require an accommodation, we would be happy to work with you to meet your needs.

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