A Sales Associate is a Carter’s OshKosh B’Gosh brand ambassador, contributing to the store’s success through their excellent customer service skills, including strong product knowledge and an outwardly-friendly demeanor.
As a Sales Associate , your main responsibilities will include :
Building and maintaining long-term relationships with our customers by providing an exceptional shopping experience which includes;
greeting customers, offering assistance, directing customers to merchandise, product suggestion, providing product information and offering positive opinions.
Working together with all sales associates and the management team to meet and exceed store sales objectives and operational standards
Processing customer sale transactions and accurately following cash handling procedures
Assisting with merchandising, marketing and maintaining visual standards
Securing company assets by following all loss prevention policies and procedures
Developing your retail skills by completing company training as required
Receiving and processing company product accurately and efficiently while upholding the organization of the backroom
Completing daily, weekly and monthly store housekeeping duties as required
Participating in creating an environment that is positive and outwardly-friendly for all employees
Complying with all company and store policies and procedures
Contributing to store success by accomplishing related results as needed
Experience and Skills
Retail experience is an asset
High energy and enthusiastic team player
Effective communication and people skills
Working knowledge of computers
Ability to lift up to 25 lbs
Ability to move and replace fixtures, shelves and hardware throughout the store
Ability to use ladders on a frequent basis
Capacity to stand for long periods
Regular work frequency is required to remain an active employee.
Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
Must be able to work 2-8 hour shifts (applicable provincial laws apply).
Minimum number of hours is not guaranteed.