Reporting to the VP of Sales and Marketing, successful candidate performs sales functions and interact with potential guest and / or clients within defined territories in a professional and courteous manner.
Hospitality experience a MUST.
Minimum 2-3 years sales-related experience in the hospitality industry
Proven ability to negotiate in a diplomatic, tactful and professional manner
Superaltive sales skills including prospecting through needs assessment, probing, overcoming objections and closing techniques
Knowledgeable of catering (on-site / off-site) and conference group event planning
Proficient in currency conversion specifically with Canadian to U.S. currencies
Providing personalized and exceptional guest service at every given opportunity.
Responsible for generating business from assigned markets through the development of strong business relationships with existing and new clients.
Gathers referrals from existing clients and meeting planners from assigned markets.
Attends hospitality-related trade shows, and special events as required.
Responsible for responding to inquiries from initial call to point of sale.
Actively solicits new and existing business through phone calls, personal calls and diligent sales techniques and solicitation.
Meets with clients to inspect property locations and follows up on requests.
Ensures proper communication with clients via email, proposals and contracts.
Maintains an active client list and pursues new business contacts at every opportunity.
Ensures that clients receive the highest quality of attention to their requests by monitoring, guiding and following up on incoming sales inquiries.
Responsible for conference room revenue management through effective planning and scheduling of conference room activities.
Ensures administrative functions are being performed within the operating budget guidelines while securing the highest quality of Guest service.
Meeting established up-selling and sales goals.
Having a thorough knowledge of products and services.
Suggesting additional product and services meeting our guests’ specific preferences.
Assessing guests’ individual needs to meet standards for additional products and services.
Actively seeking ways to meet guests’ product or service needs.
All other duties as assigned.
Above average interpersonal skills.
Communication skills both oral and written.
Pleasant, outgoing personality with a strong hospitality orientation.
Diplomatic telephone manner.
Professional appearance and demeanor, positive and proactive attitude.
Confidence in selling and up-selling products and services.
Positive sales oriented personality.
Desire to meet goals.
Ethical and honest.