Technical Writer (Remote)
Michael Page CA
Mimico, ON, Canada
2d ago
  • Maintain and manage a comprehensive library of technical documentation including Operational run books, presentations, technical manuals, product specific support documentation, web pages, presentations, etc.
  • Analyze existing documentation and, where required, modify them to meet and maintain a standardize style of content by leveraging templates.
  • Create, adapt and follow project schedules and deadlines. -Leverage the documentation life management cycle best practices to manage all EDCs documentation assets and create new documentation to capture evolving asset disposal requirements -Develop new procedures, flow diagrams, and runbooks;
  • shepherding these materials from initiation through ratification -Assist on development of presentations where senior management is the main audience -Meet with SMEs to ensure that specialized topics are correctly addressed, discussed and documented and address / investigate new requirements.

    MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation.

    MPI encourages applications from minorities, women, the disabled and all other qualified applicants-Excellent verbal and written English communication skills -Ability to write in explanatory and procedural styles for diverse audiences -Ability to work in dynamic environments-Good prioritization and multi-tasking skills -Strong attention to details -Minimum of five (5) years of experience developing IT documentation (within the last 8 years) -Experience improving, reviewing and editing existing IT documents for accuracy and completeness -Experience writing easy-to-understand, user interface, online help guides and procedural documents -Experience with MS Office Suite including applications like SharePoint, and Visio -Experience with at least one markup language (HTML, XML, Twiki, TeX, LaTeX, etc.

    Experience with at least one ticket or issue tracker system (ServiceNow, Jira, RedMine, YouTrack, etc.)Client is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.

    The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

    As a market leader, the talent and passion of their people is critical to their success.Opportunity to work in different departments.

    Opportunity to work 100% remote from anywhere in Canada.

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