What is the opportunity?
You are an Inbound & Outbound bilingual Banking Advisor, RBC ambassador and an exceptional customer service representative.
You champion the RBC brand and provide support to our clients as they will interact with us in very different ways; whether it is by phone, email, chat, video, social media or mobile.
Our Centres and Hubs are located across different regions in Canada. If you are passionate about delivering exceptional customer service and providing solutions for client’s needs, you can build a long term career as a highly knowledgeable professional banking advisor in our Advice Centres.
This is a full-time role with an opportunity to potentially work from home. This role requires flexibility to work during the hour of operation, Monday to Friday, 11 : 00 AM to 8 : 00 PM EST
What will you do?
What do you need to succeed?
using a friendly, empathetic, caring, positive and professional tone
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference in our client’s lives and to our communities
At RBC, the health and wellbeing of our employees and candidates is always our top priority .
COVID-19 has accelerated change across our workplace, including our hiring practices! As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person.
Our recruiters will explain how our video-interview technology will be used throughout the recruitment process, and will be on hand to answer any questions you might have.
You will be given the opportunity to work from home, if you can be fully productive, and role requirements including regulatory obligations can be satisfied.
We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.
Health & Safety
For employees that may be required to work from our premises, we’re doing our part to safeguard your health, and taking extra steps to reduce the spread of COVID-19.
All RBC premises will allow for required physical distancing requirements, and new routines and resources such as hand sanitizer, antiseptic wipes, masks, or other protective equipment.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .
City : Moncton
Address : 1111 St.George Blvd
Work Hours / Week : 37.5
Work Environment : Call Centre
Employment Type : Permanent
Career Level : Entry Level
Pay Type : Salaried
Required Travel (%) : 0
Exempt / Non-Exempt : N / A
People Manager : No
Application Deadline : 12 / 22 / 2021
Req ID : 429838
Platform : Personal & Commercial Banking
Ad Code(s) :