Cashier PT
Shoppers Drug Mart
King George Rd., Unit , Brantford, ON
5d ago

SUMMARY :

Maintain excellent customer service and checkout area for prompt and accurate processing of the customer’s order.

DUTIES & RESPONSIBILITIES :

CUSTOMER SERVICE

  • Provides excellent customer service and positively engages with all customers
  • Maintains a neat and organized checkout area
  • Greets all customers and displays warm demeanor
  • Accurately scans or enters product data
  • Accurately accounts for cash and coupon, lottery, and PC Optimum
  • Asks for customer’s PC Optimum Card during each transaction
  • Answers inquiries regarding location of product, rain-checks, refunds, PC Optimum
  • MERCHANDISING

  • Ensures proper documentation completed with respect to customers receipt and return of goods
  • Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor
  • Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
  • Advises appropriate person regarding stock outs / shortages
  • Performs stock counts and orders for designated areas
  • LOSS PREVENTION

  • Ensures loss prevention Standards are followed
  • Controls cash, lottery, and stamp inventory in accordance with prescribed cash handling policies and procedures
  • Maintains proper security of cash and merchandise
  • GENERAL

  • Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)
  • Complies with all health and safety regulations
  • Complies with all store policies and procedures
  • Ensures the standards of housekeeping and image are maintained
  • Perform other duties as required
  • Completes all training and new initiatives on SDMU
  • QUALIFICATIONS

  • Planning, Judgement and Decision Making
  • Balance teamwork and efficiency in processing the customer order
  • Organization and neatness
  • Cope with register and credit authorization issues
  • Determine customer satisfaction
  • Efficiency in processing the customer order
  • Troubleshoot cash issues
  • EXPERIENCE

  • Strong computer and register skills
  • Well organized with ability to record keep
  • Detail oriented
  • Ability to provide a proactive approach in customer service and problem-solving
  • Effective verbal and written communication skills
  • Ability to work independently
  • Ability to function as part of the team in a fast paced environment
  • Commitment to providing customer service
  • WORKING CONDITIONS

  • Ability to work flexible shifts which may include nights and weekends
  • PHYSICAL REQUIREMENTS

  • Ability to lift up to 50 pounds
  • Ability to climb ladder
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