Cashier PT

Shoppers Drug Mart

King George Rd., Unit , Brantford, ON

5d ago

SUMMARY :

Maintain excellent customer service and checkout area for prompt and accurate processing of the customer’s order.

DUTIES & RESPONSIBILITIES :

CUSTOMER SERVICE

Provides excellent customer service and positively engages with all customers

Maintains a neat and organized checkout area

Greets all customers and displays warm demeanor

Accurately scans or enters product data

Accurately accounts for cash and coupon, lottery, and PC Optimum

Asks for customer’s PC Optimum Card during each transaction

Answers inquiries regarding location of product, rain-checks, refunds, PC Optimum

MERCHANDISING

Ensures proper documentation completed with respect to customers receipt and return of goods

Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor

Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

Advises appropriate person regarding stock outs / shortages

Performs stock counts and orders for designated areas

LOSS PREVENTION

Ensures loss prevention Standards are followed

Controls cash, lottery, and stamp inventory in accordance with prescribed cash handling policies and procedures

Maintains proper security of cash and merchandise

GENERAL

Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)

Complies with all health and safety regulations

Complies with all store policies and procedures

Ensures the standards of housekeeping and image are maintained

Perform other duties as required

Completes all training and new initiatives on SDMU

QUALIFICATIONS

Planning, Judgement and Decision Making

Balance teamwork and efficiency in processing the customer order

Organization and neatness

Cope with register and credit authorization issues

Determine customer satisfaction

Efficiency in processing the customer order

Troubleshoot cash issues

EXPERIENCE

Strong computer and register skills

Well organized with ability to record keep

Detail oriented

Ability to provide a proactive approach in customer service and problem-solving

Effective verbal and written communication skills

Ability to work independently

Ability to function as part of the team in a fast paced environment

Commitment to providing customer service

WORKING CONDITIONS

Ability to work flexible shifts which may include nights and weekends

PHYSICAL REQUIREMENTS

Ability to lift up to 50 pounds

Ability to climb ladder

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