Scheduler -Default Services
LoanCare, LLC.
Irvine, Remote,CA
3d ago

Description

re you eager to unlock your ultimate career potentialina role focused on creating value forcustomers every day? ServiceLink, theunsurpassed leader in the mortgage industry, seeks an action-orientedindividual with superior attention to detail and accuracy to fill the positionof Scheduler.

The ideal candidate mustpossess excellent communication and problem-solving skills, as well as a strongdesire to provide customers with the highest level of satisfaction.

If you thrive in a fast-paced environment andseek a career with a company committed to offering high quality learninginitiatives and supporting employee goals, this is an exciting time to joinand grow with ServiceLink.

We encourageyou to apply today!

A DAY IN THE LIFE

In this role, you will

  • Scheduleandconfirmappointments with borrowers,clients,andclosingteams inorder tomeetspecificschedulingand signing requirements
  • Work directly withteammembersand theschedulingmanagement teambuilding andmaintaining relationshipswithborrower’s,signing agents, clients,and closingteams
  • Review instructions to ensurescheduled appointments are accurately assigned
  • You possess

  • A penchant for excellence. Youwill use your strong attention to detail to maintain our quality standards.
  • The ability to multitask in afast paced environment, especially the ability to meet tight deadlines for ourclients.
  • Excellent verbal and written communicationskills.
  • About us

    ServiceLink is a mortgage servicescompany headquartered in Pittsburgh, PA that helps clients in the lendingindustry and beyond achieve their strategic goals, realize greater efficienciesand better serve their customers by delivering best-in-class technology,services and insight with a relentless commitment to upholding the higheststandards of quality, compliance and service.

    ServiceLink, its affiliates andsubsidiaries, is an Equal Opportunity employer. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, age, disability, protected veteran status, national origin, sexualorientation, gender identity or expression (including transgender status), geneticinformation or any other characteristic protected by applicable law.

    DETAILED JOB DUTIES

  • Enter and assign schedulingrequests, as necessary
  • Send recruiting requests whennecessary
  • Monitor vendor fees to ensure feeguidelines are being met, obtain management approval for any fees exceedingcompany guidelines
  • Monitor vendor notes forperformance / reject issues to ensure quality agents are being utilized, asnecessary
  • Confirm signing appointmentcompletion via phone, fax, and / or email with borrower(s), signing agent(s),client(s), and closing team(s) and update Status Screen
  • Adhere to all company policiesand procedures
  • Meet minimum production goals andquality requirements as set by management
  • Proficient in ServiceLinkoperating systems and internal search engines
  • Perform all other duties asassigned
  • Qualifications

    MINIMUM QUALIFICATIONS

  • High School diploma or equivalent
  • Demonstrate good communicationand customer service skills
  • Detail oriented, efficient andorganized
  • ServiceLink, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

    Operations All Other

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