IT Business Analyst, Manufacturing Operations
Canopy Growth Corporation
Kanata, Ottawa, ON, Canada
13h ago

The Opportunity

Canopy Growth is currently seeking an experienced Business Analyst to join the IT team with a focus on supporting manufacturing operations and ERP deployment.

In this role, the Business Analyst will work closely with an assigned business unit or functional area of the business to conduct process reviews, complete process mapping activities, collect business requirements, and implement best in class IT solutions to support business operations.

From project initiation through to execution and post implementation support, the Business Analyst will use their excellent communication skills and positive customer service-oriented attitude to ensure that IT is continually enabling the business to get sh*t done.

Responsibilities

  • Become deeply immersed and knowledgeable about manufacturing operations, embedding yourself in core business functions and processes
  • Develops and leads process design or improvement initiatives within fast-paced environments, utilizing process expertise from multiple departments and providing analysis
  • Build and foster strong relationships with cross-functional stakeholder groups and business leads
  • Designs process flow & organizational designs
  • Serve as a key project resource on ITBP PMO-sponsored technology projects
  • Product and Process Management identify, recommend, and implement process and system improvements to enable the business to adapt and change where needed
  • Plan, facilitate and execute system / functional testing and UAT for projects and enhancements and train end users on newly developed systems
  • Provide 2nd level support for developed enhancement or implemented apps
  • Responsible for completing integrated process analyses, identifying procedural and control deficiencies and recommending solutions
  • Assists in the planning, preparation, and maintenance of project documentation, changes in business rules, RACI matrices, and maintains project issues logs and databases
  • Help with process design which can include introducing new technology, staffing and change to current structure
  • Supports the development Project Management playbooks for roll out of new projects across regions
  • Other duties as assigned
  • Experience

  • Undergraduate degree or diploma in Computer Systems, Computer science, Business, Engineering or related field
  • A minimum of 2 years of process mapping and process design experience
  • Cross-functional Project / Product experience
  • Project Management or Management Consulting experience a strong asset
  • Exceptional planning, time management, organizational and follow-through skills with a strong sense of urgency in a fast-paced environment
  • Exceptional communication skills, both verbal and written
  • Change Management & Communications experience
  • Demonstrated ability to solve practical problems and deal with a variety of concrete variables
  • Experience in manufacturing, food or beverage, or CPG projects is an asset
  • Experience implementing NetSuite, Concur, SAP S4 / Hana is a strong asset
  • Knowledge or experience in two or more of the following business processes :
  • Warehouse Management
  • Inventory Management
  • Material / Ingredient Control
  • Quality Management
  • MES / ShopFloor applications
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