PL - CSR St. Thomas
JOB-BORN Executive Search
St. Thomas, ON, Canada
10d ago

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Personal Lines - Customer Service Representative

Description : Job Duties :

Recognized as an innovator and industry leader,our client provides customers with a full range of home and auto insurance to suit their individual needs.

As an employer,they extend the same professionalism to their people. They are offering a full-time permanent position to that individual holding a RIBO license.

Requirements :

To be considered, applicants must demonstrate how their knowledge, skills and / or experience correspond to each of the following essential qualifications :

  • 1) Customer service skills including professionalism and the ability to provide information related to inquiries and requests;
  • 2 years experience in a servicing setting

  • 2) Telephone skills related to both incoming and outgoing calls including collecting and providing information and documenting calls;
  • 3) Written and spoken communication skills including documenting information, modifying letters, etc., as well as the ability to explain technical terms in words that customers can easily understand;
  • 4) Skills including time management, interpersonal, conflict resolution, team work, information gathering, problem solving and adapting to change;
  • 5) Experience using insurance programs.

    6) TAM experience is an asset.

    Please refer to job order JOS000001473

    Over 25 years Industry Experience

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