Loss Prevention Uniformed Service Ambassador - Pacific Centre
Nordstrom
Vancouver, British Columbia,Canada
26d ago

We’re a fashion specialty retailer offering the very best of what’s next in fashion for men, women and children since 1901.

The ideal loss prevention candidate is detail-oriented, results-driven and committed to providing outstanding customer service.

A day in the life

As a Uniformed Service Ambassador in Loss Prevention, you’ll

  • Greet customers in a timely, professional and personable manner by providing eye contact, smiling, nodding, etc. in your designated boundaries
  • Maintain your professional visible presence by wearing the Nordstrom provided security officer style uniform. This uniform resembles uniforms normally worn by private security guards
  • Maintain the general safety of customers, employees and the store
  • Respond to customer’s needs, provide accurate information and direct them as needed
  • Perform monitoring and surveillance activities
  • Assess and assist in emergency situations
  • Reduce and control loss of inventory through audits, training and education
  • Maintain a high level of confidentiality
  • You own this if you

  • Have a demonstrated track record for engaging with customers in a polite, professional way.
  • Welcome and engage with customers in an upbeat, positive way.
  • Maintain an awareness of merchandise available in the departments so you can direct customers as needed.
  • Can maintain an active, visible floor presence as a deterrent in designated areas
  • Keep a calm head when dealing with overall store safety issues, including but not limited to; dealing with suspects who engage in aggressive theft and / or behavior
  • Are all about accountability, initiative and having a high level of ownership
  • Embrace working a flexible schedule, which can include nights and weekends and is based on store needs.
  • We’ve got you covered

    We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-

    matched 401(k) plan and much more.

    We are an equal opportunity employer committed to providing a diverse environment.

    This job description is intended to describe the general nature of the work employees can expect within this particular job classification.

    It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. No visa sponsorship is available for this position.

    The hours and schedule for this position will vary by week depending on business needs. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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