Residential Support Worker - Team Lead
CBI Health Group
Newmarket, Ontario, Canada
20d ago

Are you passionate about making a difference? Do you care about bringing out the best in clients and fellow team members?

Are you a detailed orientated and organized team leader? If you are, CBI has the perfect opportunity for you as a Team Lead in our Residential and Transitional Care homes

As Team Lead, you will report to, and work closely with, the Regional Operations Manager to ensure the support needs of all individuals residing in the assigned home(s) are exceeded, while ensuring that staff members feel valued, motivated and committed to excellence in all their areas of responsibility.

Providing leadership and guidance in a collaborative, team-oriented environment, you will contribute to ensuring that the environment is safe and that the daily administrative requirements of operating the home(s) are achieved.

Ultimately, your success in this supporting leadership role will be a direct reflection of your ability to contribute directly to a positive experience for our Residential and Transitional Care clients and their families.

  • Full Time - Regularly scheduled hours of either Days, Evenings or Overnight shifts. Some weekend work required
  • Competitive wages
  • Benefits including comprehensive Medical & Dental when working 25+ hours weekly
  • Safety Care Certification
  • Supportive and collaborative team environment
  • Ongoing education and training

    Leading by example in your assigned home(s) as Team Lead Residential and Transitional Care, you will :

  • Build strong relationships and rapport with all clients within the home, so as to gain a good understanding of their preferences, needs, triggers, responses, etc.
  • Coach and monitor staff to ensure everyone understands client care, individual support plans and behavioural support plans, escalating any performance concerns to the Regional Operations Manager
  • Ensure adherence to the meal plan and the recreation plan
  • Assist in providing orientation to new staff, to ensure continuity of support and care for individuals
  • Take inventory and order all household supplies and goods that have been approved by the Regional Operations Manager
  • Complete weekly reports and submit to the Management Team
  • Perform day-to-day audits of documentation
  • Track and identify trends and escalate issues accordingly
  • Ensure a healthy and safe environment for clients and employees, by participating in staff safety training and home inspections, and ensuring compliance with standards and requirements
  • Sets an example to team members and provides direct front line care to clients as assigned

    To take on the role of Team Lead Residential & Transitional Care , you must :

  • Have a certificate / degree from a related field such as a diploma in Behavioural Science, Developmental Service Worker, Child and Youth Yorker, Psychology, Social Work OR a Personal Support Worker certificate, in addition to a NACC certificate if you graduated from a private college
  • Bring at least one (1) year of experience in a hands-on role as well as in a leadership capacity
  • Hold current CPR and First Aid Certificates
  • Provide a clear criminal record check with vulnerable sector screening obtained within the last 3 months
  • Provide evidence of a negative TB test within the last 12 months and an up-to-date Immunization Record
  • Have combined good oral and written communication skills with proven interpersonal abilities
  • Ideally, have related experience in areas such as mental health, working with youth and adults with behavioural problems
  • Have strong problem solving and critical thinking skills
  • Be able to provide employee development and coaching in a teamwork environment
  • Be highly organized, flexible, detail-oriented and focused on excellence in customer service and client care.
  • Demonstrated leadership and coordination abilities
  • About CBI Health Group :

    CBI Health Group is Canada’s largest provider of integrated community healthcare. For over 40 years, we have remained totally committed to improving the health and enriching the lives of Canadians.

    What sets us apart is our ability to work as a unified network dedicated to the ongoing learning that allows us to foster best practices, improve access to care and create better results for our patients.

    We organize our teams and services to ensure the right professionals and caregivers provide the right service, at the right time, in the right place.

    In over 250 facilities, our services are provided by a dedicated team of more than 11,000 administrators, support staff and care providers that include physiotherapists, occupational therapists, registered massage therapists, kinesiologists, chiropractors, speech-

    language pathologists, psychologists, physicians, nurses, dietitians and behaviour therapists.

    The CBI group of companies includes CBI Health Centres, CBI Home Health, We Care Home Health Services, Monarch House, CBI Workplace Solutions, and CBI Assessment Services.

    Our expanding transitional and residential community care network now numbers more than 60 homes nationwide.

    At CBI, our people really care and believe that by working together, we can aim higher and make great things happen every day.

    Facebook : / cbihealthgroup Twitter : / cbihealthgroup

    CBI Health Group is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process.

    To apply for this position, submit your resume to Shovani Samalia, Talent Acquisition Specialist at ontariortcareers cbi.

  • ca , stating Team Lead Residential and Transitional Care in the subject line, by July 11th, 2018. We thank all applicants;
  • however, only those selected for an interview will be contacted.


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