Iniksaliurvik Agent
Canadian North
Iqaluit
3d ago

Other Details : 7F, Reporting to Manager, Customer Support

Level : As per the Unifor Collective Agreement

  • In accordance with the Unifor Collective Agreement
  • Skills and Qualifications

    Include, but not limited to, the following minimum skills and qualifications :

  • High School diploma or equivalent related work experience;
  • One (1) year of previous experience;
  • Possess a working knowledge of Sabre System;
  • Fluently bilingual in Inuktitut and English (verbal and written) French an asset;
  • Must be familiar with all aspects paperwork / documentation for all passenger service functions;
  • Must possess strong communication, and interpersonal skills;
  • Proven customer service skills;
  • Works well in team environment;
  • Must be adept at handling multiple tasks, and prioritizing duties;
  • Willing to assist in all areas of passenger services;
  • Willing to work irregular hours of operation and shift work;
  • Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
  • Duties and Responsibilities

    Interested candidates should be able to perform the following duties and responsibilities :

  • Make reservations and compute fares;
  • Disseminate information;
  • Issue tickets and process sales reports for deposit;
  • Assemble, control and transmit reservations and passenger data;
  • Maintain records as required;
  • Other duties as assigned.
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