This position is expected to direct, plan, organize and motivate staff in the performance of their responsibilities and functions
1. Accountable for the delivery of data to achieve client satisfaction by maintaining production and specified turnaround targets.
a) Monitors production and ensures optimum staff levels / shifts to achieve standards for production, quality and financial performance.
Monitors throughput and performance.
b) Manages supplies to achieve optimum production and cost effectiveness.
c) Monitors man-hours and approves overtime accordingly, adding additional staff only where workload and financial performance can support it.
d) Monitors and reports weekly production status (# samples processed / personnel). Maintains production targets and takes proactive measures to sustain these targets.
e) Provide authoritative opinions in their area of expertise and finds new and innovative ways of improving production efficiencies.
f) Works toward continuous improvement in production and efficiency, delivery of quality data promptly, adhering to predetermined schedules.
g) Responsible for managing production by providing client services and internal operations with scheduling of sample analysis and accurate information on completion dates to meet client satisfaction.
2. Accountable for the day to day operations, which include, but are not limited to :
a) Scheduling workloads for staff.
b) Supervise graders / laboratory staff in order to a create a cohesive Team.
c) Review results for accuracy prior to release to customers.
d) Conduct Yearly Performance Reviews
e) Demonstrates good and safe work habits and enforces a clean working environment.
f) Organize, store, distribute, and dispose incoming samples after final inspections.
g) Operate, maintain, calibrate critical laboratory equipment (moisture meters, scales, dockage, testers, protein testers).
h) Coordinate cleaning of work areas (dusting, sweeping, etc.).
i) Maintaining / monitoring of basic laboratory supplies (gloves, dust masks, filter papers etc.).
j) Follow all requirements according to the Canada Grain Act and Canada Grain regulations
k) Ensures the training needs of staff are met and maintains a motivated workforce. Sets goals, reviews employee job performance, and assesses training needs at least once annually.
3. Complies and ensures that all work follows Quality systems and that quality targets are maintained.
a) Accountable for ensuring that the quality of data, current methodologies and the execution of the methods are in compliance with the current accreditation under ISO 9001.
b) Accountable for familiarizing one self with the Quality Manual and ensuring appropriate documentation is current and reliable.
c) Coordinate H&S activities assigned for the location
d) Visiting work sites to evaluate field staff for compliance to SOP’s and H&S regulations.
Perform position of Master Fumigation as needed
Additional Information :
SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process.
Accommodations are available on request for qualified candidates during each stage of the recruitment process.
Please note that candidates applying for Canadian job openings should be authorized to work in Canada.