Job Information :
IBISKA has recently been awarded a multi-year contract by our Federal Government client to provide Audio Visual and Video Conferencing services to GoC Departments.
IBISKA is currently adding on to our team of technical design and support specialists to fulfill immediate requirements on this contract.
If you meet the criteria outlined below and are interested in joining a dynamic and highly professional AV / VC team, please contact us immediately by submitting your resume to this job requirement.
We are currently looking for qualified individuals in the role of AV / VC Telecommunication System Specialists at the junior level .
Junior Level Responsibilities :
Set up and operate unclassified and secure video, audio and web conferencing requests, including the establishment of managed white-
glove conferences and the creation of adhoc Virtual Meeting Rooms (VMRs);
Monitor existing video, audio and web conferencing telecommunication systems to ensure ongoing connectivity, functionality and performance;
Assist in troubleshooting activities in coordination with local operators and 1st line technicians including the operation of videoconferencing systems as well as in the testing, fault isolation, and troubleshooting of connectivity issues related to audio, video, or web conferencing services;
Create reservations on the VC Core and other operational VC bridging reservation system for audio, video, and web conferencing requests;
Assist clients in the registration of new hardware endpoints in the VC Core and other operational VC bridge reservation and update and maintain database entries;
Organize, print and sort emails referencing new, in-progress and complete video, audio and web conferencing bridging requests;
Skills / Qualifications MUST HAVE
1+ year in both the unclassified and classified Professional Audiovisual environments.;
1+ years operating, monitoring and setting up conferences on Cisco and Polycom bridging systems.
2+ years using Microsoft Outlook 2010 with advanced email organization, sorting, and folder creation;
2+ years in writing detailed reports, statistics and written instructions;
2+ years in data entry into web- or software-based programs that control IT bridging systems and Telepresence equipment.
3+ years utilizing Microsoft Office Suite 2010 or higher (PowerPoint, Outlook, Word, Excel).
2+ years in diagnosing the cause of audio / video conferencing equipment connectivity failures.
Hold a valid Secret Level II clearance.
Apply now to find out more about this position!