hotel night auditor
Best Western Premier
Medicine Hat, AB, CA
6d ago
source : Job Bank

Work Setting

  • Hotel, motel, resort
  • Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Perform light housekeeping and cleaning duties
  • Investigate and resolve complaints and claims
  • Answer telephone and relay telephone calls and messages
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients / guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods
  • Team player
  • Client focus
  • Reliability
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