IT Software Asset Management Analyst, Temporary 12 months
Toronto, Ontario, CAN
5d ago

At Intact, insurance is not about things. It’s about people. It’s what we believe, and it shapes everything we do. It’s why we strive to provide a second-to-none experience for our customers and create an inspiring workplace for our employees to thrive in.

As Canada’s largest provider of property and casualty insurance, we’re not only leading our industry, but we’re redefining what it means to work for it.

As a recognized top employer, we’re committed to living our values and supporting our dedicated people who bring their best to work each day because they know their work matters.

Your Job

The IT Software Asset Management Analyst will be responsible for proactively enforcing governance for software and hardware assets as well as coordinating regular audits and follow up reconciliation activities.

Focus will be on the asset management lifecycle and will also include maximizing the value of IT asset investment, analyzing software and hardware asset data, conducting root cause analysis on non-compliance, executing corrective actions, identifying and implementing process improvements.

Workplace : Anjou (7101 Jean-Talon St. East) or Saint-Hyacinthe (1935 des Cascades) or Toronto.

Responsibilities :

  • Manage software assets through their entire lifecycle.
  • Perform asset tracking and coordination of internal controls and compliance monitoring activities.
  • Provide effective governance to ensure asset management processes and procedures are effectively being adhered to by internal teams and service partners.
  • Participate in the evaluation of products, service offerings and contracts and oversee day-to-day interactions with vendors to meet business needs.
  • Obtain information and clarification on licensing, product changes, costing and invoicing and communicate and facilitate any such changes.
  • Ensure that asset inventories and IT tools are updated, and orders are tracked for internal and external billing purposes.
  • Ensure the overall tracking of software license entitlements and evidence, based on software orders. Conduct inventory data cleanup, evergreening / decommissioning activities as required.
  • Actively participate in the creation and optimization of standard operating procedures, processes, guidelines and documentation for all asset management processes.
  • Provide support and expertise while working closely with internal and external team members on related project work.
  • Develop analyses and dashboards to automate asset tracking and regular reporting activities.
  • Your Skills

  • Bachelor’s degree in computer science, engineering, business or equivalent experience
  • 4 years of experience in end-user software asset management or IT / Cloud infrastructure or equivalent experience
  • Good working knowledge and understanding of software licensing with major vendors
  • Experience working with users from a customer service perspective
  • Good interpersonal and communication skills
  • Result oriented with strong planning and organizational skills
  • Ability to multi-task and work in a fast-paced environment
  • Bilingualism, an asset
  • Experience with SAM tool configuration, an asset
  • Asset management certification, an asset
  • Experience with product management from these software vendors : Red Hat, Cisco and IBM (an asset)
  • Here are a few reasons why others have joined our team :

  • An award-winning, inspiring workplace that supports its people and recognizes great work
  • Stimulating, challenging projects and development opportunities to help you grow your skills and career
  • Flexibility in how and where you work
  • A casual dress for your day’ culture that encourages you to be yourself
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