Why this role is important?
Why work at Specialty Health Network?
Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit.
We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP / Pension plans, Employee share ownership plan, professional training and development and many more perks!
Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada making your career opportunities within our larger organization - endless!
The Reimbursement Supervisor is responsible for the effective management of a reimbursement team within SHN in an effort to drive achievement of all client / program key performance indicators.
Nature and Scope
The Reimbursement Supervisor is responsible for overseeing the reimbursement services day-to-day operations, such as reimbursement program case load, escalations, coaching and mentoring for the Reimbursement team.
The Reimbursement Supervisor will provide ongoing support regarding the reimbursement elements of assigned SHN program(s) and manage Reimbursement Associate / Specialist performance and objectives and the reimbursement service level agreements with assigned program(s)
As the position deals with highly sensitive information, the incumbent is expected to act in a
diplomatic professional manner, and maintain SHN employee and patient confidentiality, as per SHN policy and legal requirements.
What you will do :
What you will need :