Leader in Development
H & M Hennes & Mauritz AB
Ontario, Fairview Mall, Toronto
4d ago



Workingas a Leader in Development at H&M means that we are prioritizing YOU andwhere your potential can take you in a career at H&M! The Leader inDevelopment Program is designed to get top performing leaders in retail readyfor a role of Visual Merchandiser or Department Manager with H&M in 6months!

That’sright! The Leader in Development Program is an investment in YOU. Most of allit is an opportunity for you to invest in your own development and potentialwith your career in retail.

Our great people make H&M the place of possibleand the place to be! From working on maximizing store sales, to executing onvisual presentation to ensuring a great customer experience, there is noshortage of engaging work as a Leader in Development!

Whatwill YOU do as a Leader in Development at H&M?

TheLeader in Development or Department Supervisor (as we like to call it) is atrue developing leader in our store locations! As a Leader in Developmentyou will first choose if you would like your focus to be Department Manager orVisual Merchandiser.

Witha Department Manager Focus you will :

  • Leadpeople to demonstrate the H&M values and provide great customer service, todrive the selling goals.
  • Showyour potential and passion by reacting to the business to ensure profitabilityfor a smaller department at H&M.
  • Createan inviting and exciting presentation of our fashion in collaboration with thevisual team.
  • Learnto open and close an H&M store location.
  • Workwith sales, cost plans KPIs and budgets to make business decisions to ensuremaximum profitability in a department.
  • Followand execute safety and security routines to prevent loss and guarantee employeeand customer safety.
  • Witha Visual Merchandiser Focus you will :

  • Createan environment that inspires customers to explore their personal style in a smallerdepartment.
  • Share,inspire and educate the store team on seasonal trend information.
  • Ensureyou meet customer expectations on direct service according to H&Mstandards.
  • Securewell-styled mannequins in windows and in store and make sure garment presentationis inspiring.
  • Createa clear story from windows to the indoor of the store with wearable buyingsuggestions.
  • Ensurehigh quality, commercial garment presentation with good garment care everyday.
  • Providestrong concept flow by maintaining the concept layout, fixtures andnavigation.
  • Launchand maintain all sales campaigns and activities on time and according toH&M standards.
  • Identifyopportunities to increase customer satisfaction and sales in collaboration withdepartment managers.
  • Performsales follow-up and initiate actions to reach sales targets.
  • TheBenefits of Working at H&M :

  • Medical / Dental / Vision Plans 80% coverage fully paid by H&M! Option for 100% buy-up plan coverage!
  • Paramedical services such as massage, naturopath and more.
  • Competitive Pay
  • 25% Employee Discount at all H&M Brand locations
  • Ongoing training, including our Leadership Development Program
  • Paid Time Off, plus Holidays
  • RRSP matching program up to 4% match
  • Competencies - What You Will Bring to H&M

  • You have a passion for your profession and you love maximizing store selling or visual presentation through your people!
  • You love to engage with your team and your customers.
  • You are highly organized and proactive to drive sales by creating selling opportunities and or through visual styling.
  • You love to provide feedback to help your team succeed.
  • You understand retail is an ever-changing industry and you are easily adaptable to navigate change.
  • You have strong merchandising skills with the ability to drive the business through creativity and fashion knowledge.
  • You love working with a fast pace and multi-tasking.
  • You take pride in your work. It’s your store!
  • You have a growth mindset, always open to feedback to make yourself a better YOU!
  • Qualifications

  • You are a High School graduate or equivalent or you have an Associate’s or Bachelor’s Degree
  • You have 1-2 years of retail management experience, including experience as a supervisor, keyholder or visual.
  • You can lift excess of 20 pounds, you can stand for extended periods of time; bend, stretch, engage in repetitive motions, push;
  • pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance.

  • You are able to climb a ladder and use a stepstool.
  • You have open availability including evenings and weekend.
  • H&M’s Commitment to Accommodation

    H&Mwill accommodate disabilities during the recruitment and selection process. Ifa job applicant requests accommodation from H&M, H&M will consult withthe job applicant and make adjustments that best suit their needs.

    Successfuljob applicants of H&M will be notified of our policies for accommodatingemployees with disabilities

    Job Status :

    Non-Exempt,Hourly. You must have open availability.

    Wantto work at the place of possible? Click Apply!

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