About the Position :
The Implementation Consultant Associate participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager and with day-to-day guidance from an experienced consultant.
Provide Implementation Services to Customers
Document and validate customer’s business requirements and map to Ceridian functionality
Configure Ceridian application to meet customer’s business requirements
Participate in consulting sessions (on the phone and in-person) and document with meeting minutes
Attend internal project meetings and provide status on progress of activities and deliverables
Participate in customer follow-up consulting and general assistance in areas of expertise
Develop SQL database scripts and XML transformers for integrations and interfaces
Identify specific functional areas to develop as a subject matter expert (SME)
Contribute to Internal Implementation Initiatives
Become familiar with documented solutions
Focus on Continuing Education
Contribute to internal knowledge share; review posted feedback on a continuous basis
Participate in Continuing Education sessions
Complete new release training on a timely basis; be fully versed on new and / or enhanced functionality in each product release
Bachelor’s degree or equivalent experience
0 2 years of experience in applications consulting
Ability and willingness to travel to customer sites as needed
Technical Skills Requirements
Proficient in Microsoft Office products
Experience with software in a SaaS / Cloud computing environment; experience with HRIS preferred
Basic understanding of relational databases and SQL an asset
Experience with any of the following applications is an asset : SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain / Infor, RedPrairie / JDA, Ultimate, Oracle HR / Payroll, PeopleSoft, Ceridian (preferred)
Aptitude to effectively implement an HRIS module or similar end-to-end solution
Exposure to common human capital management (HCM) standard business practices
Functional Skills Requirements
Customer relationship acumen
Ability to engage with multiple projects & customers at the same time and manage priorities
Excellent organization, communication and collaboration skills
Adherence to Consulting Ceridian guidelines
Works on problems of specific scope where analysis of data requires evaluation of limited factors
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Comfortable translating customer business requirements into workable business solutions, either as a software solution or as business process change
Ability to resolve routine issues within defined parameters and procedures, and escalate when necessary
Ability to complete assigned tasks and deliverables with standard guidance and direction
Ability to work in a deadline-focused environment, consistently producing deliverables within agreed upon timeframes
Ability to take initiative in becoming an expert’ in certain areas of the product
Relies on others for detailed instructions on work
Generally receives guidance and direction from other project resources and reporting manager
Strong written and verbal communication skills
Effective presentation skills
Ability to establish credibility and rapport with internal and external stakeholders
Ability to work within project teams, and collaborate cross-departmentally
Ability to communicate effectively with business owners and technical resources
Ceridian combines the excitement of a startup environment, with the growth opportunities of a large organization. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success.
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and embrace all individuals and what makes them unique.
We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity, disability, national origin, race, sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
We enthusiastically encourage all individuals to apply for positions that fit their passions. Come join our inclusive team and start collaborating with us on award winning projects!
We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.