Associate Implementation Consultant
Ceridian
Ottawa, ON, Canada
3h ago

About the Position :

The Implementation Consultant Associate participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager and with day-to-day guidance from an experienced consultant.

Responsibilities :

Provide Implementation Services to Customers

  • Document and validate customer’s business requirements and map to Ceridian functionality
  • Configure Ceridian application to meet customer’s business requirements
  • Participate in consulting sessions (on the phone and in-person) and document with meeting minutes
  • Attend internal project meetings and provide status on progress of activities and deliverables
  • Participate in customer follow-up consulting and general assistance in areas of expertise
  • Develop SQL database scripts and XML transformers for integrations and interfaces
  • Identify specific functional areas to develop as a subject matter expert (SME)
  • Contribute to Internal Implementation Initiatives

  • Become familiar with documented solutions
  • Focus on Continuing Education

  • Contribute to internal knowledge share; review posted feedback on a continuous basis
  • Participate in Continuing Education sessions
  • Complete new release training on a timely basis; be fully versed on new and / or enhanced functionality in each product release
  • Qualifications :

  • Bachelor’s degree or equivalent experience
  • 0 2 years of experience in applications consulting
  • Ability and willingness to travel to customer sites as needed
  • Technical Skills Requirements

  • Proficient in Microsoft Office products
  • Experience with software in a SaaS / Cloud computing environment; experience with HRIS preferred
  • Basic understanding of relational databases and SQL an asset
  • Experience with any of the following applications is an asset : SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain / Infor, RedPrairie / JDA, Ultimate, Oracle HR / Payroll, PeopleSoft, Ceridian (preferred)
  • Aptitude to effectively implement an HRIS module or similar end-to-end solution
  • Exposure to common human capital management (HCM) standard business practices
  • Functional Skills Requirements

  • Customer relationship acumen
  • Ability to engage with multiple projects & customers at the same time and manage priorities
  • Excellent organization, communication and collaboration skills
  • Adherence to Consulting Ceridian guidelines
  • Problem Solving

  • Works on problems of specific scope where analysis of data requires evaluation of limited factors
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions
  • Comfortable translating customer business requirements into workable business solutions, either as a software solution or as business process change
  • Ability to resolve routine issues within defined parameters and procedures, and escalate when necessary
  • Autonomy

  • Ability to complete assigned tasks and deliverables with standard guidance and direction
  • Ability to work in a deadline-focused environment, consistently producing deliverables within agreed upon timeframes
  • Ability to take initiative in becoming an expert’ in certain areas of the product
  • Decision Making

  • Relies on others for detailed instructions on work
  • Generally receives guidance and direction from other project resources and reporting manager
  • Interpersonal Skills

  • Strong written and verbal communication skills
  • Effective presentation skills
  • Ability to establish credibility and rapport with internal and external stakeholders
  • Ability to work within project teams, and collaborate cross-departmentally
  • Ability to communicate effectively with business owners and technical resources
  • Ceridian combines the excitement of a startup environment, with the growth opportunities of a large organization. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

    We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success.

    Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and embrace all individuals and what makes them unique.

    We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity, disability, national origin, race, sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

    We enthusiastically encourage all individuals to apply for positions that fit their passions. Come join our inclusive team and start collaborating with us on award winning projects!

    We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

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