Claims Associate, Colwood Division
Hub International Limited
Langley, British Columbia, US
1d ago


Leading Canada in all areas of insurance, HUB International is ranked among the world’s top 10 brokerages. When you partner with us, you will be at the center of a vast network of experts providing unmatched service, expertise and insurance solutions alongside 11,000 employees in 500 offices across North America.

Choose a career with HUB and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.


Entrepreneurship We encourage innovation and educated risk-tasking.

Integrity We do the right thing every time.

Teamwork We work together to maximize results.

Accountability We measure and take responsibility for outcomes.

Service We serve our customers, communities and colleagues.

Competitive wages

Industry related tuition financing

Opportunities for career advancement

Flexible medical and dental benefits

RRSP contribution matching


As a Claims Associate, you will provide claim assistance to clients in our Colwood team. We are seeking an individual with strong attention to detail and enjoys a fast pace work environment to join our Willowbrook (Langley) in a Regular Full Time position.

Our Willowbrook branch is our newest and second largest office centrally located near Willowbrook Shopping Centre and other restaurants and shops nearby.

The hours of work for this position are currently Monday to Friday, 9 : 00am-5 : 00pm .


Providing claim assistance including; opening new claims, collecting and processing information, mailing out settlement cheques, and other claims related duties as required

Answering incoming phone calls, providing basic information regarding the Replacement Cost coverage, finance plans and claims procedures

Finance plans including; quality control, liaising with Aviva regarding changes or errors, responding to enquiries

Addressing referrals for policies issued off POS system when needed

Organizing and mailing dealer referral fee cheques, supplies and notices

Assisting in batching of Colwood certificates for all Hub TOS locations

Assisting in invoicing, bordereaux production for all Colwood brokers

Scanning and logging of all batches

Issuing endorsements


As a successful candidate you will possess the following characteristics :

Fast and accurate word processing and data entry, especially with numbers

Ability to work independently and as part of a team

Strong basic mathematical aptitude, problem solving ability

Excellent communication skills (written & verbal)

Superior computer skills


Level 2 General Insurance License or working towards preferred

1-2 years’ experience working in claims environment

Insurance industry experience considered an asset

Strong abilities in Microsoft Office Suite including Word, Excel and Outlook

EPIC experience an asset

Department Claims Management

Required Experience : 2-5 years of relevant experience

Required Travel : No Travel Required

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