Requisition ID : 83985
Join the Global Community of Scotiabankers to help customers become better off.
Within Global Operations, you’ll be contributing to a high-performing culture focused on servicing our customers. Our emphasis is on building the teams’ expertise and maintaining a solid risk management culture, while improving the effectiveness and efficiency of our operations.
You will be part of a team that is built around continuous improvement, recognition and rewards, diversity and inclusion, and the core values of respect, integrity, passion and accountability.
What will your role be?
As an Inbound Disputes Advisor, you will contribute to the overall success of the team in Canada by answering incoming calls from customers and responding to merchant dispute-related inquiries.
You will be responsible for thoroughly reviewing transaction activity with customers, determining whether the transaction is eligible for a claim, and obtaining all necessary details in order to successfully create a dispute claim.
What will you be doing?
You have the skills to succeed if :
Important Details :
not subject to rotation.
Take the first step in joining our Fraud Team in North York, Ontario. Say Hello and Apply today!
Location(s) : Canada : Ontario : North York
As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries.
We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.
If you require technical assistance please click here . Candidates must apply directly online to be considered for this role.
We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.