Sales and Customer Service Advisors (Edmonton)
Edmonton, CA
9d ago

Your Job

  • Contribute to building book of business and inspiring customer loyalty
  • Provide insurance coverage that will fit customers' needs
  • Ensure customer satisfaction
  • Adapt to changes in the insurance industry, including coverages, filings and procedures
  • Achieve personal and team performance objectives

  • Be attentive to the customer in order to fully understand their situation
  • Provide the best advice to help the customer make informed decisions when purchasing an insurance policy
  • Offer a business experience that is unique thanks to the quality of your customer service
  • Proactively create a trusting environment that fosters the sale of our products and customer retention
  • Understand, inform and guide potential customers to seize sales opportunities and meet individual's stats and targets

  • Competitive compensation and a wide variety of benefits
  • Competitive industry-standard salary
  • Annual performance bonus
  • Flexible benefits upon hire (dental, medical, vision care, etc.)
  • Fitness subsidy of $350 per year applied toward physical activity or a nutrition program
  • Interest free loan of up to $3,500 to purchase a computer for personal use
  • Defined benefit or defined contribution pension plan
  • Possibility of contributing to a Group RRSP
  • Employee Share Purchase Plan
  • Exclusive employee group discounts for home and auto insurance
  • We care about your professional development. As such, we offer ongoing paid training (approximately 3 months) from the start of your employment, allowing you to obtain your General Level 1 Insurance License.

    Training will be from 9 : 00 am to 5 : 00 pm Monday to Friday


  • High School or post-secondary diploma (or Canadian equivalency)
  • Strong communication skills

  • Sales and customer service experience
  • Comfortable working in a fast paced environment, while being able to manage multiple tasks
  • Excellent sales and customer retention skills
  • High degree of maturity, tact, discretion, confidentiality and diplomacy
  • Strong computer skills and experience with computer databases
  • General Level 1 Insurance license (an asset)
  • Bilingualism (French & English) an asset

    START DATE : August 2018

    LOCATION : 9707 110st, Edmonton, AB

    The successful candidates must be available to work weekday shifts within the business hours of the Sales & Customer Service Department -

    8 : 00 am to 8 : 00 pm MST.

    Available to work every Saturday for the first year of employment between the hours of 8 : 00 am to 5 : 00 pm PST AND occasional Statutory Holidays between 8 : 00 am to 8 : 00 pm MST.

    Closing Statement

    As part of Intact’s selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer.

    These could include : work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record.

    Intact Financial Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process

    Eligibility to work in Canada

    Applicants must be permanently eligible to work in Canada upon hire.Proof of eligibility for permanent roles may come in the form of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, permanent residence card or confirmation.


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