French Customer Service Representative
CanTalk Canada
Winnipeg, Manitoba, Canada
3d ago

Job Summary

Winnipeg-based CanTalk (Canada) Inc , a global language telecommunications corporation, has immediate positions available for Customer Service Representatives who are fluent in English and French

Job Description :

  • Receiving Inbound customer service calls
  • Providing excellent customer support for multiple accounts in requested language
  • Working with internet based software
  • Identify customers’ needs, clarify information, research the issue and provide solutions and / or alternatives
  • Qualification / Job Requirements :

  • Ability to communicate fluently in both English and French
  • Exceptional Customer Service and active listening skills.
  • Must have excellent phone etiquettes and professionalism.
  • Ability to resolve complex customer inquiries independently or with minimal supervision.
  • Ability to handle multiple task at the same time in fast paced working environment.
  • Must have good proficiency in computers including ability to type 25-30 wpm.
  • Must be able to work with multiple computer and internet based software.
  • Must have a strong Organizational and Time management skills.
  • Availability : 07 : 00 AM- 11 : 00 PM (Mon-Sun)

    Job Type : 25-35 hours per week based on call volumes

    Wage Rate : $11.65 / hr

    Training : Oct 21st to Oct 28th 2019 from 7 : 30 AM to 3 : 00 PM

    Training is mandatory for the position.

    For any further enquiries please contact our Recruiting Dept. at onsiterecruiting

    Equal Opportunity Employer : All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

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