National Specialty Manager
We are currently recruiting for the position of National Specialty Manager for our Urology Business Unit. The successful candidate will be accountable for the achievement of National Specialty business goals and for providing leadership, execution excellence and coaching to a team of professional strategic account managers / specialty sales representatives, to ensure the long-
term financial health and profitability of the Franchise. This role requires strong business acumen and a commitment to foundational ethical practices and integrity.
This position is based in Ontario and will report to Business Unit Head - Specialty.
MAIN RESPONSIBILITIES :
Creates a high-performance culture to attract, retain and develop strategic account managers / specialty sales representatives through sound human resource management practices and programs.
Executes departmental business and marketing strategies by determining business needs, opportunities and priorities with the highest value customers for sustainable partnerships and long-term growth.
Provides direction and guidance to generate critically assessed and practical business plans using strategic mindset and analytics to ensure business plans are executable and that differentiates Ferring from the competition.
Provides input and guidance to the Integrated Brand Team on business insights gained from interactions with key accounts / customers, while selectively inputting on the marketing strategies based on solid observation and business conversations with key accounts.
Significant and regular communication and interaction with MSLs, Patient Support Program, Medical, EA and other key field and internal cross-functional partners.
Accountable for maintaining (self and direct reports) a thorough understanding and adherence to all applicable codes, policies and regulations (i.
e. Ferring code of conduct, etc). Upholds a commitment to compliance and operates with integrity within all business activities.
Upholds a commitment to compliance by exercising proper supervision and oversight to ensure due diligence within one’s team.
Manages national finances through the development and provision of a yearly operating budget and monthly monitoring with financial reporting mechanisms, to support and reconcile budgetary responsibilities and spending for the Marketing Team and BUH.
Develops and maintains effective internal and external partnerships through positive and collaborative interactions, to drive common business priorities and achieve successful outcomes.
Plans and conducts regular Business Meetings to drive business goals, build promotional messages and enhance team performance and culture.
Occupational Knowledge and Skills
Computer software to develop business strategies and create customer plans e.g., Excel, Outlook, PowerPoint, CiSS.
Concepts / principles of business planning and project management to develop and execute national business plans and ensure regional and territory business objectives are achieved.
Knowledge / principles of leadership and management, performance management, coaching and development, as well as facilitation and collaboration, to maximize strategic account manager / sales representative performance and build a high performing team.
Employment law knowledge to ensure that Ferring is in legislative compliance when attracting, hiring and managing direct reports.
Selling skills and theories to increase sales knowledge of staff and ensure competencies are maximized.
Industry knowledge / healthcare environment to understand the industry in which Ferring competes and ensure adherence to relevant guidelines.
Regulatory environment, federal / provincial legislation.
Ferring’s short- and long-term strategic business plans, priorities and key sales and marketing initiatives.
Key customer / hospital knowledge to develop business relationships and to identify needs of business partners, ensuring effective customer service.
Therapeutic knowledge to create marketing strategies enabling corporate objectives to be achieved.
Ferring policies and standard operating procedures to ensure their proper application to the position’s duties (including but not limited to Rx&D guidelines, and Codes of Conduct, Ferring Code of Content, Ferring Compliance Policy).
Financial knowledge to manage financial reports and create regional budgets.
BACKGROUND REQUIREMENTS :
Bachelor’s degree, business or sciences.
Minimum 2-4 years direct strategic account management / pharmaceutical sales experience (medical representative and / or hospital representative experience).
Minimum 2-4 years specialty sales management experience.
Experience in Urology, Oncology or biologics strongly preferred.
Product management experience a definite asset.
Fluency in written and verbal English mandatory.
Strong leadership skills including ability to lead teams and coach to higher performance levels.
Proven track record and abilities to uncover / address key account / hospital needs in a complex multi-disciplinarian healthcare environment.
TRAVEL REQUIREMENTS :
Ability to drive or fly to various meetings / client sites frequent daytime travel and some overnight travel will be required, up to 30-50% within Canada.