Bilingual Client Services Representative
Premier Tech
Mississauga, Ontario, Canada
1d ago

To support its consistent growth, Premier Tech Home & Garden depends on an engaged and organized Client Service Team. A team that believes that its performance increases when its team members’ personality profiles complement one another.

Our mission is to inspire our organization and our customers to fully enjoy gardening. We accomplish this by gaining a deep understanding of our clients’ needs.

As a Bilingual (FR-EN) Client Services Representative, you will have direct contact with Premier Tech’s Clients. Your passion about client service will allow you to surpass our clients’ expectations.

If this appeals to you, you may be the one we are looking for!

Is this role for you?

  • You’ll work for Canada’s leading manufacturer and marketer of consumer home & garden products with the broadest portfolio of brands and products in the industry;
  • Our clients include retail banners such as Lowe’s, Walmart, Home Depot, Rona, Home Hardware, Canadian Tire, and more;
  • You work very closely with PTHG’s sales, marketing, supply chain, MIS, and logistics teams to ensure the flow through of customer orders;
  • You provide extraordinary French and English front-line customer service and respond quickly to your client’s needs;
  • You communicate about our products with our clients and guide them in the ordering process;
  • You navigate through quickly changing priorities to make sure that everything is completed as required;
  • DO YOU RECOGNIZED YOURSELF IN THIS PROFILE?

  • You are focused on client service;
  • You appreciate when things are structured and give attention to the slightest details;
  • You can cope with a quickly changing environment by using your organizational skills and rigor;
  • You are motivated by teamwork and do not hesitate to proactively ask others for information;
  • You are proficient in the MS Office suite (Excel, Word, PowerPoint);
  • You’ve worked with sophisticated ERP systems such as JD Edwards, EDI, and customer portals;
  • You have no difficulty collaborating with our French and English-speaking teams seeing as you are fluently bilingual;
  • You are recognized for having excellent written and verbal communication skills
  • WE ARE THE PREMIER TECH TEAM

    ARE YOU LIKE US?

    Premier Tech (PT) , it’s 95 years of passion, with over 4 500 team members in 26 countries. That’s right, team members, not employees.

    Through the teamwork of our three groups (Horticulture and Agriculture, Industrial Equipment, Environmental Technologies), we keep growing, all around the world.

    We are intrapreneurs* at heart. We constantly challenge the status quo in order to push our limits. We are not afraid of taking calculated risks, never shying away from our mistakes along the way.

    Dedicated to always learn from our actions, we seize all growth opportunities, even the painful ones, sharing with each other the knowledge of our successes (which we always celebrate!) and failures.

    All together, we are deeply committed to excel at what we do We are the Premier Tech team.

    4 500 Team members 26 Countries 44 Plants

    C$793.6 M Sales 10.5% Annual growth over the past 25 years

  • Intrapreneur noun : a professional building a business from the inside out, contributing to a culture that creates value.
  • INTERESTED IN LEARNING MORE ABOUT OUR CULTURE?

    MEET US ON SOCIAL MEDIA

    Apply
    Add to favourites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form