Audit Reconcilliation Team Lead - 12 Month contract
Audit Reconcilliation Team Lead - 12 Month contract
Milton, ON
22h ago

This position is a 12 Month contract

The Team Lead of ARC is assigned with overseeing a group of Audit Reconciliation Representatives assigned to specific functions that ensure the overall goals and objectives of the department are met.

Specifically, this Team Lead will be tasked with certifying that all desired measurements as it pertains to either Audit Reconciliation or Risk Identification are met with remarkable levels of service to internal and external customers.

This Team Lead will also be responsible for overseeing national remarketing activities and working with Risk Managers to recover on delinquent and default accounts.

Essential Duties and Responsibilities :

  • Assist in hiring, training, developing and retaining the Departmental staff to accomplish the Department’s goals.
  • Mentor and Guide staff to desired results such as quality, quantity and intangible items that lead to the customer experience.
  • Ensure desired metrics of the department
  • Writing and presenting coaching reports in the affirmative or constructive
  • Accountable for implementation in order of operations / operational plan for the Department.
  • Ensure areas of responsibility comply with policy. Sample audit monthly to ensure compliance.
  • Work in conjunction with all team members in sales, operations and leadership
  • Supply reporting as it relates to volume / quality performance metrics and goal objectives to Director of Audits and Reconciliation.
  • Manage national remarketing inventory list and oversee all repossessed vehicles sales to ensure inventory is liquidated at fair market value
  • Qualifications :

    Job Knowledge, Skills and Abilities :

  • Accomplished Supervisor or hourly employee having lead a group of employees or lead the group in which they worked in proven results.
  • Experience recognizing risk warning signs.
  • Able to effectively and professionally communicate with entry level employees to top level executives.
  • Must possess excellent customer service attitude / skills.
  • Education and Experience :

  • Post Secondary degree preferred (but not required).
  • Previous supervisor skills or top level performance (at least 1 year).
  • Industry knowledge or experience equivalent.
  • About Cox Automotive

    There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach.

    We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward.

    Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

    About Cox

    We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.

    Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.

    We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.

    We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

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