Site Reliability Engineer (SRE)
Bold Commerce
Calgary, AB
2d ago

About the role

Who is Bold Commerce?

Named one of North America’s fastest-growing companies by Deloitte, Bold Commerce provides innovative ecommerce technology for businesses of all sizes.

We believe Bold brands should have the ability to create and customize powerful transaction experiences across all channels.

Staples Canada, Vera Bradley and Harry Rosen are among the 90,000+ brands in over 170 countries that trust Bold’s suite of ecommerce tools to power their online stores every day.

We're made up of more than 400 professionals (and growing) who live and breathe ecommerce, and truly care about what we do.

We call ourselves Builders. Here at Bold, we live by the , our shared set of practices, beliefs, and values that help to shape this dynamic company.

Bold is looking for a Site Reliability Engineering (SRE) Developer to design systems and tools for our Development Teams and IT Operations.

The overall goal for this position is to unite agile, continuous delivery, and automation to help our development and operations teams be more efficient, innovate faster, and deliver higher value to our merchants.

We’re looking for a self-starter with awesome programming skills and the innate ability to identify opportunities within our systems, specifically Linux.

If this sounds like a great fit for your skills, we want to hear from you!

What you’ll do

  • Develop self service tooling to allow developers to quickly and effectively develop and deploy new and existing applications
  • Play an integral role in contributing to the design and architecture of monitoring and performance measuring systems
  • Investigate and resolve issues with production infrastructure and be part of the incident response process
  • Automate deployment and scale processes to ensure continuous and reliable servicesTrain other builders in tooling and processes used at Bold
  • Balance feature development speed and reliability with well-defined service level objectives (SLO)
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
  • Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement
  • What we’re looking for

  • A work ethic that demonstrates dedication and commitment to Bold’s mission and belief in our
  • A university degree in the field of information technology (IT) or equivalent
  • Minimum 5 years of experience in an SRE or DevOps role
  • Experience writing software and tooling to support our production environments and development teams, designing and developing software that is oriented towards automation
  • Experience with programming languages like Go, Python, or RubyStrong debugging, troubleshooting, and problem solving skills to ensure our merchant applications stay online and maintain their best possible up-time
  • Experience in documenting system requirements
  • Ability to cultivate trust and build relationships both internally and externally
  • Hours of work are flexible with occasional scheduled overnight maintenance, must be available for on-call rotation once a month
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