Store Manager
HTC Global Services
Halifax, NS, Canada
1d ago

We are always looking for passionate and energetic individuals who share our values to join our friendly in-store family.

Carter's offers a fun, unique, team environment with comprehensive, ongoing training and great advancement opportunities.

As a Store Manager , your primary responsibilities will include the following :


  • Provide exceptional customer service and shopping experiences for our customers; be a strong brand ambassador through knowledge and understanding of our products
  • Plan and prioritize, manage and measure work
  • Meet and / or exceed all company set sales and operational goals
  • Communicate field and / or market data to the appropriate department leaders
  • Drive sales through leadership and coaching on the sales floor
  • Manage payroll through effective scheduling
  • Execute all merchandising, marketing and visual presentation aspects of the store according to company directives
  • Ensure product is received and processed accurately and efficiently while preserving the organization of the backroom
  • Direct replenishment of product on the sales floor to company standards
  • Maintain a safe and clean store environment for our team members and customers. Participate in tasks required to uphold our standard of Grand Opening Status .
  • Secure company assets through the implementation of loss prevention policies and procedures
  • Maintain the stability and reputation of the store by complying with company policies and procedures
  • Contribute to store and region success by accomplishing related results as needed

  • Recruit top talent for the store and proactively preparing to fill future positions. Effectively network and hire positive brand ambassadors.
  • Manage the successful onboarding and training of new team members
  • Ensure the ongoing training & development of all team members is completed according to company standards
  • Manage team member performance through coaching and counseling team members. Planning, monitoring, and appraising job results.
  • Follow up on work results

  • Promote the career growth of others. Develop future store leaders.
  • Model the Carter’s Company Values through their leadership and management of issues in store. Demonstrate the Carter’s Retail Leadership Behaviours.
  • Experience and Skills

  • 3+ years’ retail management experience
  • High energy, enthusiastic team leader with a proven dedication to customer service
  • Results driven with a history of meeting and / or exceeding KPIs
  • Proven leadership, interpersonal and team management skills. Ability to motivate others.
  • Strong attention to detail and organizational skills
  • Outstanding visual merchandising abilities
  • Working knowledge of computers
  • Effective verbal and written communication skills
  • Physical demands

  • Ability to lift up to 25 lbs
  • Ability to move and replace fixtures, shelves and hardware throughout the store
  • Ability to use ladders on a frequent basis
  • Capacity to stand for long periods
  • Apply
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